ClinicSense

Rocket Thought Inc.

About this app

This is a companion app for the 3,000+ massage therapists and wellness providers that use ClinicSense to manage their business. If you’re interested in a free trial of ClinicSense, sign up at clinicsense.com

With the ClinicSense app, you can manage your business from anywhere, highlights include:

ONLINE SCHEDULING
With ClinicSense, your calendar is accessible from anywhere, which is especially convenient when you’re out of the office. You can check your schedule, add new appointments, schedule some time off, and reschedule/cancel appointments while on the go.

Plus, you can add online scheduling to your own website; including the option to ask clients to prepay for their appointment (or just hold their credit card number to reserve their time slot).

APPOINTMENT REMINDERS
No-shows can mean $50 to $150 in lost revenue. Our text & email reminders are sent automatically and help clients remember they have an appointment coming up so they don’t forget to show up.

CLIENT FILES & INTAKE FORMS
ClinicSense emails a secure, online intake form to new clients to fill out before coming to your office, then automatically uploads it to the client’s file. From the app, you can view client contact information, their intake form, and history of appointments.

INVOICING, PAYMENTS, & EMAILED RECEIPTS
With ClinicSense, your invoices are automatically created for you. Simply mark the invoice as paid then email the receipt from within the app.

To learn more about the full version of ClinicSense (available from a computer or tablet) visit clinicsense.com/tour

Ratings and reviews

Not a great app at all. If you hit back, you have to close out of the app and log back in. It requires an annoyingly long password and doesn't allow biometrics. So when you have to use it several times a day, it's really annoying. It also doesn't allow you to do everything on it, it's very basic. So you have to use the full version on a computer anyway, which is inconvenient.

The system is great on desktop view. unfortunately, the app does not function the same and isn't proficient for me or for my staff. Looking forward to this company upgrading their app. Hopefully they can design the app to work more like the desktop view and also if my staff and I had the option to receive text confirmations of appointments that would be a game changer as well. In my opinion, as much as the software costs, the app should be functioning better.

I can not get the spinning wheel of death to stop after logging on. I have uninstalled, reinstalled, used data, used wifi, and nothing makes the app available. This was one of my reasons for wanting to change to Clinicsense because there was an app that made keeping track of appts easy vs. logging in via the website.