Nucleus Smart

3.2
1.56K reviews
100K+
Downloads
Content rating
Everyone
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About this app

With the Cochlear™ Nucleus® Smart App you can control your Nucleus 7 Sound Processor directly from your compatible mobile device for a personalised hearing experience.

With the Nucleus Smart App, you can:
- Change programs on your Nucleus 7 Sound Processor and activate Cochlear True Wireless™ streaming
- Activate audio streaming on compatible Android devices (see Compatibility section below)
- Adjust the volume, treble/bass and sensitivity settings (if enabled by your healthcare professional) on your Nucleus 7 Sound Processor
- Adjust the volume of your Cochlear True Wireless™ devices
- Locate your lost Nucleus 7 Sound Processor
- View Nucleus 7 Sound Processor status and battery level
- Track time in spent in speech and number of coil offs

Note: To access the complete functionality of the Nucleus Smart App you will need a Cochlear Account, or you can try the app in Demo Mode.
To use the Nucleus Smart App, you first need to pair your Nucleus 7 Sound Processor with a compatible mobile device. See in-app instructions or visit our support page www.nucleussmartapp.com/android/pair.

Compatibility: To use the Nucleus Smart App for Android, your device will need to run Android 8 or later and support Bluetooth 4.0 and later. Audio streaming is only available on Android devices where the device manufacturer has enabled Audio Streaming for Hearing Aids (ASHA) technology. For a list of verified devices or to learn more about devices that support audio streaming visit https://www.cochlear.com/compatibility.

Note: Continued use of GPS running in the background can dramatically decrease battery life. The Nucleus Smart App only uses your GPS when it detects your Nucleus 7 Sound Processor has been lost or turned off, and does not constantly track your location.
Android, Google Play and the Google Play logo are trademarks of Google LLC.
Updated on
Nov 16, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
1.51K reviews
Fire Stuka
December 12, 2023
I have to use this app for my 2 devices. It is not capable of syncing and having control over both a k2 or an n8 simultaneously. You have to unpair/forget them completely in bluetooth and re-pair them. It took 2 hours of unpair, app reinstall, removing/reconnect battery to get the device registered on my phone (S23 Ultra) and I have had it for 2 months. This app is in its infancy and conectivity needs to be improved. My audiologist and I have been working with support.
2 people found this review helpful
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Cochlear Limited
December 13, 2023
Thanks for taking the time to let us know about your issue Fire Stuka. We’re sorry you are experiencing this. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service
Patrick Seypura
July 26, 2023
This app is awesome in terms of having features to manage programs and settings. However there are quite a few technical issues. 1. Around 10 or 15 minutes into any audio source, whether it is a phone call, music, audio books, movies, it gets staticky for a good 15 to 30 seconds and then mutes for 5 seconds or so then finally comes back to normal. 2. There's a connection and a 3 sec mute whenever notification (text) is delivered.
12 people found this review helpful
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Cochlear Limited
July 31, 2023
Thanks Patrick Seypura for sharing your experience. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service
Matthew Cross
March 25, 2021
Good overall app, despite having to dig around for certain settings. When I hook up my mini mic to my N7, I have to dig around to find which setting to toggle for noise filtration so I can focus on the mic's audio input better without distraction. Another big thing that would be nice to add would be a "remember last used settings" option. It's not too much of a hassle to (more so an inconvenience) to have to dig into my settings and disable processor beeps to stop the beeps when music is on/off
4 people found this review helpful
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Cochlear Limited
March 26, 2021
Thanks Matthew Cross for bringing this issue to our attention. We’re sorry you are experiencing it. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service

What's new

We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.

Changes in this release:
* Fixes and improvements for stability and connectivity

If you like using the app, please give us a quick rating and review. We love to hear your feedback.
Thanks for using Nucleus Smart.