Nucleus Smart

Cochlear Limited

About this app

With the Cochlear™ Nucleus® Smart App you can control your Nucleus 7 Sound Processor directly from your compatible mobile device for a personalised hearing experience.

With the Nucleus Smart App, you can:
- Change programs on your Nucleus 7 Sound Processor and activate Cochlear True Wireless™ streaming
- Activate audio streaming on compatible Android devices (see Compatibility section below)
- Adjust the volume, treble/bass and sensitivity settings (if enabled by your healthcare professional) on your Nucleus 7 Sound Processor
- Adjust the volume of your Cochlear True Wireless™ devices
- Locate your lost Nucleus 7 Sound Processor
- View Nucleus 7 Sound Processor status and battery level
- Track time in spent in speech and number of coil offs

Note: To access the complete functionality of the Nucleus Smart App you will need a Cochlear Account, or you can try the app in Demo Mode.
To use the Nucleus Smart App, you first need to pair your Nucleus 7 Sound Processor with a compatible mobile device. See in-app instructions or visit our support page www.nucleussmartapp.com/android/pair.

Compatibility: To use the Nucleus Smart App for Android, your device will need to run Android 8 or later and support Bluetooth 4.0 and later. Audio streaming is only available on Android devices where the device manufacturer has enabled Audio Streaming for Hearing Aids (ASHA) technology. For a list of verified devices or to learn more about devices that support audio streaming visit https://www.cochlear.com/compatibility.

Note: Continued use of GPS running in the background can dramatically decrease battery life. The Nucleus Smart App only uses your GPS when it detects your Nucleus 7 Sound Processor has been lost or turned off, and does not constantly track your location.
Android, Google Play and the Google Play logo are trademarks of Google LLC.

Ratings and reviews

I just updated the app. This update has messed up the Bluetooth connection horrible. very choppy sound from phone to cochlear device. It was fine the last update. Is there a way I can roll back to the old version? This update has made Bluetooth unusable. I even deleted the app and reinstalled it, and it's still messed up.

We use this app for our daughter who is 3. It's been a little bit since I utilized the app, but recently set it back up with my phone. Now in order to connect and monitor there is no option I can find to turn off my phone sounds from playing to her cochlears. I've turned it off from my Bluetooth menu but it just doesn't seem to matter. If I start something on my phone it plays directly to her "ears" and freaks her out.

Nice. You updated and it made it way, way worse. Now instead of annoying on/off audio noises, it randomly shuts off audio to one side or the other of my bilateral BTEs, and I have to turn off the app, disconnect Bluetooth, and cycle power to the BTE to get anything back to normal.... Don't you guys have any electrical or software engineers on staff who are implanted? I'm a 6 degreed deaf engineer.... PLEASE LET ME HELP YOU!!!

What’s new

We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.

Changes in this release:
* Fixes and improvements for stability and connectivity

If you like using the app, please give us a quick rating and review. We love to hear your feedback.
Thanks for using Nucleus Smart.