Nucleus Smart

3.4
1.13K reviews
100K+
Downloads
Content rating
Everyone
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About this app

With the Cochlear™ Nucleus® Smart App you can control your Nucleus 7 Sound Processor directly from your compatible mobile device for a personalised hearing experience.

With the Nucleus Smart App, you can:
- Change programs on your Nucleus 7 Sound Processor and activate Cochlear True Wireless™ streaming
- Activate audio streaming on compatible Android devices (see Compatibility section below)
- Adjust the volume, treble/bass and sensitivity settings (if enabled by your healthcare professional) on your Nucleus 7 Sound Processor
- Adjust the volume of your Cochlear True Wireless™ devices
- Locate your lost Nucleus 7 Sound Processor
- View Nucleus 7 Sound Processor status and battery level
- Track time in spent in speech and number of coil offs

Note: To access the complete functionality of the Nucleus Smart App you will need a Cochlear Account, or you can try the app in Demo Mode.
To use the Nucleus Smart App, you first need to pair your Nucleus 7 Sound Processor with a compatible mobile device. See in-app instructions or visit our support page www.nucleussmartapp.com/android/pair.

Compatibility: To use the Nucleus Smart App for Android, your device will need to run Android 5.0 (Lollipop) or later and support Bluetooth 4.0 and later. Audio streaming is only available on Android devices where the device manufacturer has enabled Audio Streaming for Hearing Aids (ASHA) technology. For a list of verified devices or to learn more about devices that support audio streaming visit https://www.cochlear.com/compatibility.

Note: Continued use of GPS running in the background can dramatically decrease battery life. The Nucleus Smart App only uses your GPS when it detects your Nucleus 7 Sound Processor has been lost or turned off, and does not constantly track your location.
Android, Google Play and the Google Play logo are trademarks of Google LLC.
Updated on
Sep 12, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 3 others
Data is encrypted in transit
You can request that data be deleted
3.4
1.13K reviews
Christopher Short
April 30, 2021
This app is great! I love how I can listen to music and etc. But there still is an issue with bluetooth software within the app; sometimes whenever I would listen to something, the right or the left would get static and be out of sync, even when my S21+ is right in front of me. This has been going on for sometime and it's quite annoying. I suggest to fix the Bluetooth software within the app to strengthen the connectivity for a better experience. (At least I think that's where the problem is)
22 people found this review helpful
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Cochlear Limited
April 30, 2021
Thanks Christopher Short for your review, we appreciate you sharing your experience. We’d like to help you with your issue. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. They’ll be happy to assist further. – Cochlear Customer Service
Sam (cwazywazy)
December 21, 2021
Pretty mediocre. It works, I'm glad it's there, but it does drop connection on occasion, sometimes I have to restart my phone for it to connect, and it would be nice to have a blacklist to block certain programs that put it into streaming mode without actually playing audio. I hope I'm wrong but it doesn't seem like this app is seeing any development. I still use my nucleus 5 on my PC because there's no Bluetooth support and the mini mic has it's own host of complaints from me.
14 people found this review helpful
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Cochlear Limited
December 27, 2021
Thanks Sam for sharing your experience with our App. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service
Trudy Winokur
June 3, 2020
Fabulous app when working properly. Audio sharpness and clarity is excellent. Easy to navigate and use. However, in the last several months I have had to uninstall and reinstall the app at least once a month or more even though the TV streamer continues to show that it is functioning however, my sound processor does not pick up TV audio.
8 people found this review helpful
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Cochlear Limited
June 4, 2020
Thanks for taking the time to let us know about your issue Trudy Winokur. We’re sorry you are experiencing this. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service

What's new

We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.

Changes in this release:
* Fixes and improvements for stability and connectivity

If you like using the app, please give us a quick rating and review. We love to hear your feedback.
Thanks for using Nucleus Smart.