Kolawole Raji Lampejo
You enrolled me for agent banking but I couldn't login to this app. I thought the password was wrong until I requested for password reset. Reset link was sent, I reset my password and tried to login on this app but the situation never changed. Went to your branch at Dugbe in ibadan. They couldn't do anything as they don't have experience at all. "WE ARE UNABLE TO PROCESS YOUR REQUEST AT THE MOMENT. PLEASE TRY AGAIN LATER." This has been your message for over 1 month now. No single transaction
122 people found this review helpful
Emmanuel Akinyemi
It's a very good app but at this moment, i'm having problems login in to my account. I use the app for the POS, and someone wanted to withdraw and inputed the wrong pin, i then cancelled the transaction and then the app crashed and i wasn't able to make any transaction so i reinstalled the app on the POS but wasn't able to login again and this not my first time of reinstalling the app and login in again, but today's situation is very different because i'm not able to login. Please i need help.
95 people found this review helpful
Yusuf Agobe
I ve just been enrolled on the union direct unfortunately i could mot use this app after downloding. I use a Galaxy S8plus phone, it doesn't give me the "Next" option. It's only my phone number am able to input. I think it's a compatibility issue. Urgently resolve so that i can start using union bank agency banking in addition to others. Regards.
69 people found this review helpful
Union Bank of Nigeria
9 March 2021
Hello Yusuf, We apologize for the difficulties you experienced while registering with us. Please contact us with a screenshot of the error message at channelshelpdesk@unionbankng.com and we will be happy to assist you further.