Flybuys

Loyalty Pacific Pty Ltd

About this app

ACTIVATE PERSONALISED OFFERS
Check the app for offers that get you bonus points when you shop.

SEE YOUR POINTS BALANCE
Check your points balance instantly.

SET YOUR REWARDS GOAL
Choose the way you want to be rewarded and track your points progress.

TRACK YOUR ACTIVITY
See your your Flybuys activity, including spend, points collected, and points redeemed.

SCAN YOUR DIGITAL CARD
Use the app to scan your digital card at the checkout or add your Flybuys to your digital wallet.

SEE WHAT’S ON SPECIAL
Check the Coles catalogue for the latest specials.

MANAGE YOUR ACCOUNT
Update your details and change your communication preferences.

CHOOSE YOUR FUEL OFFER
Set your fuel preference in the app, get points or 4c off per litre at Coles Express and Reddy Express.

BROWSE REWARDS
Explore all the ways to spend your points stash.

GET BONUS POINTS WITH SURVEYS
Complete surveys on the app and boost your points balance.

Ratings and reviews

One and a half years on, I wish there was the ability to rate it a quarter star or less!! Seriously they just made it mor difficult by having to choose get dollars off prior to shopping and then talks about a pin yet it has been added to my digital wallet and no call-out to redeem dollars off the shop. PATHETIC. Coles staff couldn't assist (not their fault). To the dumb tech who screwed the APP.. Fix it!!!! NOT IMPRESSED. COLES just lost my custom!!

Up until recently I had no concerns, however, I found my point accumulation had a long delay preventing me from collecting rewards. Further to that, when attempting to communicate this challenge, the AI chat was inadequate in understanding what I had to say. Call this number provided.. oops, no one there to talk to leaving me quite annoyed by the lack of customer service. 🤔 P

I have not been able to log into flybuys for months. Since sometime in 2025. Each time I try, I get sent back to the start of log-in. There's no wrong password or wrong user id notice, just back to the beginning of the log-in screen.

What’s new

We've made some minor performance improvements for a better member experience.