Airwallet

Airwallet

About this app

Airwallet is the future of communal laundries!
Avoid going to the laundry only to find occupied machines, collecting and saving coins, or topping up your laundry cards.

With Airwallet you can:
• Check availability and book washing machines or dryers for free.
• Pay with your favorite payment method directly from your smartphone.
• Get help at airwallet.net or call us on [phone].

Check machine availability and free booking
With the Airwallet app, you can check availability from your apartment or anywhere in the world. You can book machines for free and they will be reserved and waiting for you. We will remind you before it's your time to use the machine.

Go cashless with Airwallet
Nobody likes coins or laundry tokens! The Airwallet app comes with almost every payment method and will enable you to pay directly from your smartphone and keep track of your purchases.

Free customer support and help
Should you have questions or have experienced an issue? Don’t worry, we are always ready to help you! You can find our FAQ at https://airwallet.net/faq-user/ or contact us by mail at [e-mail] or phone at [phone].

Airwallet is not in your building yet?
We are always eager to help laundry users who have had it with coins or tokens. Contact us at [e-mail] and we will be happy to welcome you in the Airwallet community.

About Airwallet
Airwallet is a danish company based in Odense. We’re on a mission to make all communal laundries cashless and are available in 42 countries - expanding every month.

Ratings and reviews

I'm giving 5 star for the customer service. A couple times a had an issue with the washing machine or dryer not working after I paid. Contacted customer service by email, the answer was very quick, understood the issue and quickly processed the refund. Fast to respond and fast to refund my money. To that I give you 5 out of 5 stars. Great work I never used the app itself so I can give any reviews to that.

Used to be a decent app, but has become predatory in its features. The newest feature charges a fee if you don't use your booking, which would be fine if it was fair, but it will also do this if you pay for the booked time even a minute after (e.g. if you booked a time for 6 pm and pay to start the wash at 6:01 pm -> takes the "missed booking" fee even though you *did* do a batch of laundry at that time.) This also clashes with the "booking is active until 15 past" feature of the app.

Do not use this app, and connected services. I've paid the due amount of funds stated on the washing machine via application. However this machine then displayed that it is not enough. Firstly I thought it was a technical error, and tried to resolve it through the FAQ, which contained no info about that, and through the Support, which did not respond at all. Better save yourself your time and money, find and alternative

What’s new

Stability improvements