Complete ID

128 reviews
Content rating
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About this app

Identity theft can happen anytime, anywhere. Monitor your Complete ID™ identity protection account information easily and securely with the app, so you can have peace of mind at all times. Never miss an update and make the most of your membership, wherever you are.

Complete ID helps protect you from every angle with comprehensive identity and credit monitoring and assisting in identity restoration if identity theft were to happen to you. Get identity theft protection no matter where you are in life.

The Complete ID app* unlocks the ability to:
•  Update your personal accounts and information at any time
•  View multiple identity protection monitoring services at-a-glance
•  Monitor your credit to help financial security and to protect your identity
•  Stay on top of notifications with dynamic headers
•  View and monitor all alerts in one place
•  Learn more with resources right at your fingertips

Key Complete ID features:
• SSN Identity Monitoring
Get alerts for any name or address associated with your SSN and identity if they are being used fraudulently
• Dark Web Surveillance
Scans billions of breached records for your data and alerts you if your personal information has been exposed on the dark web
• U.S.-Based Restoration & 24/7 Support
Help restore your identity if it has been stolen with our dedicated restoration specialists 
• Financial Account Takeover Monitoring
Receive notifications for bank account applications, newly opened bank accounts, bank account takeovers, credit card applications, and new credit card openings.
• Three Bureau Credit Monitoring**
Get alerts if your personal information has been used to open or apply for a new credit card account.
• Annual Three Bureau VantageScore®***
Track your VantageScore from Experian®, Transunion®, and Equifax® annually and see which financial behaviors are helping or hurting your credit score
• Monthly VantageScore powered by Experian***
View your VantageScore every month and stay on top of your credit score

About Complete ID:
Complete ID is a comprehensive and multi-layered identity protection, credit monitoring, and identity restoration service. Complete ID is also a part of Experian, a global leader in identity security and one of the largest identity protection providers around.

Copyright © 2021 Complete ID

*You must be enrolled in Complete ID prior to downloading the app.

**Monitoring with Experian begins within 48 hours of enrollment in Complete ID. Monitoring with Equifax and TransUnion takes approximately 4 days to begin. You may cancel your membership in Complete ID any time online or by calling 1-855-591-0202.

***Calculated on the VantageScore® 3.0 model. Your VantageScore 3.0 from Experian indicates your credit risk level and is not used by all lenders; your lender may use a score that’s different from your VantageScore 3.0. Click here to learn more about this:"
Updated on
Jun 24, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

123 reviews
Maher Salfiti
July 2, 2023
I mean, we're in 2023, right? Identity theft is everywhere and tons of companies offer protection. So why would this app expect any kind of business when it's as bad as it is. I get emails there's an alert. I open the app, and suddenly I get tons of alerts... That cannot be viewed because "I have a concurrent session open"! It's slow, errors out constantly, is difficult to navigate. Really poor experience across the board!
7 people found this review helpful
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Mo Web
September 13, 2021
What's the point of the notifications if you get there's always an error communicating with the server? This app is total garbage for something so important. It's unbelievable no one ever tests what they create. If they simply try to use the app the way people do they'd see these types of bugs. I'm considering going with a different monitoring service.
12 people found this review helpful
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A Google user
August 5, 2019
can't sign in, was locked out, reset credentials, still can't sign in. uninstalled twice and still can't sign in. telephoned CompleteID, followed instructions and still can't sign in. I was told my S10 has the required software and therefore, it was a Playstore problem. Does that make sense to anyone? phone app is crucial and must work in a reliable way always!!!! it doesn't work using Note 9 either. wondering if anyone cares. Costco must know, this is unacceptable.