Jeeves Support

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About this app

Jeeves puts your team's support inbox in your pocket.

This is the agent app for Jeeves. Sign in with your workspace account and
pick up customer conversations wherever you are.

YOUR INBOX, WHEREVER YOU ARE
• Every conversation in your workspace
• Conversation filters
• Search across your conversations
• Unread markers, so you can see what still needs you

REPLY PROPERLY, NOT JUST QUICKLY
• Send a reply straight to the customer
• Leave an internal note your team can see and the customer cannot
• @mention a teammate to pull them in
• Attach a photo or a file from your device

KNOW WHO YOU'RE TALKING TO
• Customer details at hand: name, email, phone, company, and the
attributes your workspace tracks
• See at a glance when a conversation is with a lead

STAY ON TOP OF IT
• Push notifications when a customer writes in, when you're @mentioned,
and when a conversation is assigned to you
• Assign conversations, close them when they're done, reopen them when
they turn out not to be

WORKING ACROSS COMPANIES
• Switch between workspaces if you support more than one

REQUIRES A JEEVES ACCOUNT
Jeeves is a customer messaging platform for businesses. This app is for
support agents and needs an existing account and workspace; there's no
sign-up on the app and it isn't a standalone product.

Learn more at https://jeeves.support

What’s new

Jeeves Support

Answer your customer questions from your phone:

• Inbox with Unassigned, Mentions and Closed filters
• Reply with text, photos and files
• Private internal notes, with @mentions for teammates
• Assign conversations to yourself or a teammate
• Push notifications for new messages and mentions
• Customer profile: company, plan, location and device
• Search across every conversation