
TheButterZone
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Please make it so reporters can add After photos (with GPS coords in the EXIF) & close our own reports - instead of hoping someone reads our email we reply to the original report email, before any government employee arrives at the report location. The thing could either be resolved by a non-government employee/contractor or the reporter themselves, especially illegal dumping/litter collection.
1 person found this review helpful
Connected Bits LLC
November 18, 2025
This is one of our most requested features, which would also increase the efficiency of our workers in the field. Consequently, we're currently working on an update to the app that will include the ability of reporters to close their own reports, so please stay tuned. We appreciate the feedback, and thanks as always for using Get It Done!

August AL
I downloaded the app I have written them told them about issues and problems they would write back and say it was already done and it Hasn't been done..... They need a team of people to get the application to work correctly and then they need to not get back to us with a lie... They don't follow through they will say something is done when it's not done..... I reported many potholes never have the potholes been fixed,..... It's been many years now still they have not been fixed.
6 people found this review helpful

Brian Whitecotton
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No matter how I try to add photos, the app returns back to the start. Useless if I can't add photos!!! Tried clearing the app cache and app data. Tap new report. Tap add photo, select photo, app returns back to start page, new report. Absolutely useless app!!!! I'd give zero stars if possible.
6 people found this review helpful
Connected Bits LLC
January 27, 2024
Hi Brian - I can see how frustrating this would be. If you are still experiencing issues with this, please email us at GIDfeedback@sandiego.gov and we can investigate this with our development team further. Thank you.