2.2
162 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Luminare Health, your health benefits administrator, is expanding its suite of consumer-engagement tools and now offers an app, myLuminareHealth, to help you manage your benefits information while you’re on the go, anytime day or night!

myLuminareHealth allows you to check the status of your claims, control out-of-pocket expenses, contact Luminare Health and so much more!

With myLuminareHealth, you can use your mobile phone or tablet to access the information you need the most while you’re on the go!

• See your deductible and out-of-pocket maximum
• Show your ID card to providers
• View claims status
• Access other important benefits information
• Find a doctor
• Contact Customer Service
• Ask question and receive answers from Luminare Health through our message center
• Easily access other services in your benefit plan through the My Programs section
• View each family member’s information and benefits
• Filter claims by family member name and type
Updated on
Dec 11, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info, Health and fitness and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.1
160 reviews
A Google user
February 28, 2019
What's the point of offering a PIN option for login if it then STILL asks for your username and password? But if you DON'T set up a PIN it asks you if you want one every single time you log in. The info shown is very minimal. Not super helpful. If login was quicker I'd use it more to check EOBs as they processed but I'd still have to go to the desktop site for more complete information. Lots of room for improvement.
16 people found this review helpful
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A Google user
January 28, 2019
I'm being generous and giving 2 stars instead of 1 because the 1st time I logged in, I was able to view my ID card. Today when I tried to view it I got a "this document could not be found" error. It would be nice to be able to view my card on my phone since I have not yet received the actual card in the mail ( I blame my mail carrier for that one). Hope this issue gets fixed before I make a doc appt!
10 people found this review helpful
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Teresa Aber
September 26, 2023
I have a Samsung phone This is the most aggregating app. I can't find any tabs to get to the claim form I need to fill out. It keeps going back to the sign in page. This website is very poorly designed! I just want a drop down menu to get to the form I need. I even tried the map site, that was a joke too.
3 people found this review helpful
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Luminare Health Benefits, Inc.
October 4, 2023
I'm sorry to hear this! Can you send me some additional information so I can research this on my end? Please send your user ID and the email address associated with your account to: MobileHB@hlthben.com. Sincerely, Kylene N.

What's new

+ rebranded to myLuminareHealth