Blue Element Mobile IL

Name: Blue Element Mobile IL
Availability: InStock
Rating: 2.625 (40 reviews)
Author: Luminare Health Benefits, Inc.

Luminare Health Benefits, Inc.

2.6

40 reviews

10K+

Downloads

Everyone

About this app

With Blue Element Mobile IL, you can use your mobile phone or tablet to access the information you need the most while you’re on the go!

• See your deductible and out-of-pocket maximum
• Show your ID card to providers
• View claims status
• Access other important benefits information
• Find a doctor
• Contact Customer Service

This app is intended for use by certain Blue Cross and Blue Shield of Illinois members.

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

Blue Cross and Blue Shield of Illinois has contracted with Luminare Health, Inc., an independent company, third-party administrator and host of the Blue ElementSM portal, to provide benefit administration services for Blue Cross and Blue Shield of Illinois.

Updated on

Nov 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App activity and App info and performance

This app may collect these data types

Personal info, Health and fitness and 4 others

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

2.6

40 reviews

Eric D

November 11, 2025

barely works for all the money we pay them, fix your garbage app, none of the tools work, sure would like to find a doctor

Luminare Health Benefits, Inc.

November 11, 2025

Hi Eric, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at MobileHB@hlthben.com? Please include the user ID and email address associated with your account so we can look into why you are unable to find a doctor. Thank you!

Ramon Castillo

January 21, 2022

For some reason I'm unable to edit my previous review. I'm able to login to the app now using the same password as before. I believe the issue with the app is stability as some features work sometimes and other times it doesn't. I would be nice to have a reliable app to count on.

Luminare Health Benefits, Inc.

January 21, 2022

Ramon, I am glad to hear the app is now working for you! If you have any issues in the future, please reach out to me at: MobileHB@trustmarkbenefits.com and I would be more than happy to look into the issue for you. Sincerely, Kylene

Nora Ebie

March 15, 2025

App crashes when I try to login. Update 3/15: App no longer crashes and able to login. However, it says I have NO BENEFITS and it only shows claims from 2024!!!! I've had numerous claims over the past 3 months. Also, a representative from BCBS Illinois said I'd find discounts for medications on Blue Element, but no such menu item. Absolutely Worthless App!!!!

Luminare Health Benefits, Inc.

March 17, 2025

Hi Nora, I am glad to hear the issue with getting into the app is resolved. Unfortunately, I believe you may be logging into the wrong mobile app to view your information. Please reach out to me at MobileHB@hlthben.com and I can help direct you to the correct app and website as I believe your insurance may have changed for 2025. Sincerely, Kylene