Blue Element Mobile IL

3.0
61 reviews
10K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

With Blue Element Mobile IL, you can use your mobile phone or tablet to access the information you need the most while you’re on the go!

• See your deductible and out-of-pocket maximum
• Show your ID card to providers
• View claims status
• Access other important benefits information
• Find a doctor
• Contact Customer Service

This app is intended for use by certain Blue Cross and Blue Shield of Illinois members.

Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

Blue Cross and Blue Shield of Illinois has contracted with Luminare Health, Inc., an independent company, third-party administrator and host of the Blue ElementSM portal, to provide benefit administration services for Blue Cross and Blue Shield of Illinois.
Updated on
Nov 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info, Health and fitness and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.9
60 reviews
Martin Blazek
February 6, 2026
Utter failure, this application. The most basic thing, such as displaying my ID card, just doesn't work.
Did you find this helpful?
Luminare Health Benefits, Inc.
February 10, 2026
Hi Martin, I am sorry to hear you are experiencing issues with the app. Your ID card should display without an issue. Please reach out to me with the user ID and email address associated with your account so I can look into this issue for you. Please reach out to me at MobileHB@hlthben.com. Sincerely, Kylene N.
Ryan Cornelius
February 10, 2026
Completely non-functional. Performing any action just forwards to a browser, which inevitably shows error 404 or 500 with every attempt.
Did you find this helpful?
Luminare Health Benefits, Inc.
February 10, 2026
Ryan, I'm sorry you are experiencing an issue and I would like to get this resolved for you. What actions are you taking that it is producing an error? Please reach out to me at MobileHB@hlthben.com with your user ID and email address so I can look into this further. Sincerely, Kylene N.
Dylan Livingston
February 10, 2026
it appears to be just as bad as the web browser and hides everything useful just as well
Did you find this helpful?
Luminare Health Benefits, Inc.
February 10, 2026
Hi Dylan, I'm sorry you are experiencing issues. I would like to look into this issue as you should be able to find what you need easily. Please reach out to me with your user ID and email address to MobileHB@hlthben.com. Sincerely, Kylene N.

What’s new

Update to Login process to handle Multi-factor login