Jason Wood
After a bit of futzing around with the settings, downloading and installing firmware updates and restarting the app (as well as my mobile device for good measure) got both of our Elgato Keylight Air units synchronized and operating like a charm. The set-up process is pretty straightforward so just stick to the in-app procedure. When in doubt, restart the app and/or your device and they may solve whatever the problem might be.
Nikhil Shringarpurey
The application UI is relatively clean. The problem is that lights will typically lose connection even in a stable Wi-Fi environment. when that happens the application gives almost no useful tools for manually connecting to lights or addressing the problem outside of manually repairing every light. And even this solution doesn't actually work consistently leading to many situations where the lights are simply not accessible.
Monster Snow
This app is useless. Must be a new Droid issue. IOS is always 1st in line for bug fixes. Why do I have to use an iPad to use an app for features my Droid should have access to? Nonsensical! I wasted 76 mins of my life trying to connect a light to an app. Restarted my router 3x. Disconnected the Key Light Air 5x because the app kept saying it found it, connected to Wi-Fi, and suddenly lost it and only unplugging for 30 seconds or more made the light appear & never connect. Returning light asap!
4 people found this review helpful