
Kawika
How is this app even still in the play store? It's terrible. It loses connection to wifi, my lights start blinking on and off, I can never get it back unless I restart the app. Totally unusable in live streams and recording which is what I bought the key lights for. It's a shame this hasn't been fixed. I have dozens of apps that control remote devices, none of them lose the connection and start flashing the devices. I feel totally let down by Elgato.
16 people found this review helpful

Bryan Jackson
An exercise in frustration. Connected properly to app and then never again. VPN on/off, 2.4Ghz/5Ghz/LAN, inches away from signal it doesn't matter, it won't work right. It'd be a nice security feature to just shut off the wifi and use the buttons, but no. The wifi's sitting wide open for someone to connect it to their network (assuming they could even get it to connect). This all goes for the windows app as well. The software implementation is REALLY bad.
22 people found this review helpful

Joseph Kim
It's mind boggling how bad this app is & the overall setup experience for installing Elgato light strip. First, everything in the app takes like a minute to load, e.g. constantly waiting for the spinning wheel. To add insult to injury, the setup involves connecting the light strip to a Wi-Fi network. However, if your Wi-Fi network SSID name is too short (e.g. mine is 3 letters long), it won't let you enter the password, making setup impossible. I had to change my Wi-Fi SSID just for this... 🤦
3 people found this review helpful