Cox Contour TV

Cox Communications, Inc.

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About this app

Watch live TV and On Demand shows and movies on any device at home or on the go.

Key features:
• Inside your home, watch live TV and On Demand content from all channels you are subscribed to.
• Outside the home, watch live TV and On Demand shows and movies by using the filter “Available out of home.”
• Customize the TV guide by filtering popular categories like Kids, Sports, and Movies.
• Watch rented and purchased movies in the ‘Purchased’ sub-folder inside the ‘Saved’ folder.
• Use ‘Parental Control’ in Settings to manage what your children can watch on mobile devices.

Requirements:
• Wi-Fi or cellular Internet connection

• Subscription to Cox Video service

• Cox username and password. For login help, please visit www.cox.com/myprofile


Questions:
www.cox.com/residential/contactus.html

Ratings and reviews

Terrible. Cheap. Pointless. The programs don't load, nothing works on this app. I uninstalled/reinstalled the app, was connected to strong wi-fi, and did not have a VPN turned on - nothing worked. Customer service is useless and said they couldn't fix it, but told us to call back so a specialist could fix it. Isn't that the point of reaching out to customer service? To have them fix it? I guess First Call Resolution doesn't matter here and 'COX' has certainly lived up to their name...

Casting from the Contour app to Chromecast stopped working. The app is 'Ready to Cast,' then TV flickers but never starts playback. I've tested two different Chromecast devices on two different TVs, reinstalled the app, used two different devices that have the Contour app to try and get casting to work, cleared storage, and confirmed that YouTube casts normally. Both TV and the device sending to Chromecast is on the same Wi-Fi. I've used this setup many times but recently it stopped working.

Fine when it works. However it often takes 25 tries to get my show to stream. For some reason other channels start up fine. Almost like it's programmed to make a certain cable news channel unreachable. If you can put up with the frustration getting it started it does usually work fine after that. It is annoying I can't do anything else on my phone while using this app or it stops streaming. Other apps like YouTube multi task just fine. Still disappointed I can't watch a recording from the DVR.

What’s new

Thanks for using our app! This release includes:
• Improvements to video downloads.
• Behind-the-scenes enhancements to improve reliability and performance.