
Jerrod Grayson
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Trying to get on the app to unpause my laptop but its says to restart with my cell data but that don't work. Then it says to to try with wifi turned on. wth...Cox needs to get their stuff together and come down on the wifi price with all the complications that come with them. It's no wonder why so many people are switching to AT&T and Verizon.
12 people found this review helpful

Brian Bartolini
It doesn't work, at least for me, after you upgrade to a new router. The router and home network are fine. I can see the network through the COX general app and on the COX website. But, the COX panoramic wifi app just gives an error message that the "gateway needs to be reactivated." I've restarted everything, uninstalled/reinstalled the app, worked with tech support - nothing. It's been over a week, so it's not a timing issue for the network to catch up. Bottom line - app is unusable.
18 people found this review helpful

Barney B
Cox REQUIRES this app if you want to change the name or password of the WiFi router they supply. It claims to identify all connected devices, but that "feature" needs work. "Generic IoT device" is not very informative. It does alert you when a new device connects, but doesn't (can't?) tell you much about it. It needs a switch to PREVENT (or allow) new devices to connect. My recent list of connected devices included six cell phones that were not mine. I wouldn't use it at all if I didn't have to.
161 people found this review helpful