Cox Panoramic Wifi

Cox Communications, Inc.

About this app

Panoramic Wifi app supports CGM4141 and TG1682 Panoramic Wifi Gateways.

The Panoramic Wifi App gives you control over your home network like you have never seen before. It enhances your in-home wifi experience from Cox with new levels of personalization and control. Your app lets you easily manage all sorts of wifi options, including the ability to pause devices, set simple device names and see the top bandwidth users. You can manage your family by setting profiles, pausing wifi for dinner or bedtime as well as easier troubleshooting.

The Panoramic Wifi App is required for installation of Panoramic Wifi Pods.

Key App Features:
- Cox User ID: No extra passwords to remember, just control with your Cox Primary User ID and Password
- Manage your wifi network name and password.
- Device Naming: See what devices are connected to your wifi network and give them nicknames for easy reference.
- Profiles: Create profiles, like one for each family member, and assign devices to profiles
- Parental Control: Manage device profiles to set bed times or limit when the internet can be accessed. You can pause all the devices for dinner!
- Pause Wifi: Take any device or profile off the internet with a click
- Advanced Security: Protection for your connected devices
- Easy to Troubleshoot: Intuitive app tells you about errors without contacting tech support
- Pods: Add and manage Panoramic Wifi Pod extenders to reduce or eliminate dead spots in your home

Requirements:
- Cox Panoramic Wifi Subscription
- Cox Panoramic Wifi CGM4141 or TG1682 Gateway (check the label on the bottom of your Gateway for "PN: CGM4141COX" or "TG1682G")
- Cox primary user ID and password

Need Help Signing In:
- Create a Cox user ID and password: cox.com/register
- Look up your existing Cox User ID or reset your password: cox.com/password

Note: The Panoramic Wifi App includes a VPN service which has not yet been enabled for customers, but is being tested in preparation for potential future services.

Ratings and reviews

I am unable to change the device type. I can tap on the available options, but nothing happens—there’s no confirmation or response. For instance, I am trying to reassign my Govee hygrometer from the default 'Light' category to 'Miscellaneous,' but it won’t update. Everything else in the app seems to work fine, but this specific feature is not responding.

The app has helped me to some degree, but I am still learning about how to use it. It has been most helpful in restarting the gateway, as Wifi is not working well for my phone, and sometimes for my husband's laptop. June 2025/ I am adding a star, as it has worked better for me in the past 2 years. Perhaps because I am using my phone more for Internet instead of my computer. Also using ROKU for TV, which has been great! Thank you COX for making life a little more enjoyable.

UPDATE FROM 1 star in 2022. HERE'S how it's going in 2025. Internet bill is very expensive($150).It's their best speed,it's slow,glitchy,gaming,streaming, is a waste, and it's horrible. I've changed the box 5x in 1 yr. I have cameras they work fine as long as the WIFi works correctly, which isn't often. Cox, I hate to say this,but I can't switch because you're the better suckier company of the other options. I've tried what a shame to say. For the price it should be way better

What’s new

We’re constantly making improvements to deliver the best in-app experience and make it easier for you to control your home network. Download this update to get the very best Panoramic Wifi experience.

Included in this update:
Bug fixes and other improvements.