Cox Panoramic Wifi

Cox Communications, Inc.

About this app

Panoramic Wifi app supports CGM4141 and TG1682 Panoramic Wifi Gateways.

The Panoramic Wifi App gives you control over your home network like you have never seen before. It enhances your in-home wifi experience from Cox with new levels of personalization and control. Your app lets you easily manage all sorts of wifi options, including the ability to pause devices, set simple device names and see the top bandwidth users. You can manage your family by setting profiles, pausing wifi for dinner or bedtime as well as easier troubleshooting.

The Panoramic Wifi App is required for installation of Panoramic Wifi Pods.

Key App Features:
- Cox User ID: No extra passwords to remember, just control with your Cox Primary User ID and Password
- Manage your wifi network name and password.
- Device Naming: See what devices are connected to your wifi network and give them nicknames for easy reference.
- Profiles: Create profiles, like one for each family member, and assign devices to profiles
- Parental Control: Manage device profiles to set bed times or limit when the internet can be accessed. You can pause all the devices for dinner!
- Pause Wifi: Take any device or profile off the internet with a click
- Advanced Security: Protection for your connected devices
- Easy to Troubleshoot: Intuitive app tells you about errors without contacting tech support
- Pods: Add and manage Panoramic Wifi Pod extenders to reduce or eliminate dead spots in your home

Requirements:
- Cox Panoramic Wifi Subscription
- Cox Panoramic Wifi CGM4141 or TG1682 Gateway (check the label on the bottom of your Gateway for "PN: CGM4141COX" or "TG1682G")
- Cox primary user ID and password

Need Help Signing In:
- Create a Cox user ID and password: cox.com/register
- Look up your existing Cox User ID or reset your password: cox.com/password

Note: The Panoramic Wifi App includes a VPN service which has not yet been enabled for customers, but is being tested in preparation for potential future services.

Ratings and reviews

Many of the expected wifi tools are there, and functional, but the device usage tracking (and related scheduling control) is minimal, and seems to be inaccurate by as much as an hour when compared against individual device logs. When I find such a discrepancy, and wish to re-allow a device's access manually, I'm forced to disallow access manually, rather than set an amount of time to grant access (very all-or-nothing at that point)

Cox REQUIRES this app if you want to change the name or password of the WiFi router they supply. It claims to identify all connected devices, but that "feature" needs work. "Generic IoT device" is not very informative. It does alert you when a new device connects, but doesn't (can't?) tell you much about it. It needs a switch to PREVENT (or allow) new devices to connect. My recent list of connected devices included six cell phones that were not mine. I wouldn't use it at all if I didn't have to.

Very limited in what you can control. There after many things you can't control through the app. I guess that's ok for some. But what if i want to use quad9 for malware blocking, or any other dns service? Too bad! Setting a printer with a dhcp reservation? I was just told that's a business class feature. (But that used to be available for residential customers) The built in speed test doesn't work. I wouldn't use this app if i didn't have to. If there were alternative ISPs I'd try them too

What’s new

Included in this update:
Bug fixes and other improvements.