Cox App by Spectrum

Cox Communications, Inc.

About this app

Cox is now Spectrum. Your services remain uninterrupted and you now have access to all that Spectrum has to offer. Your username and password will work anywhere you sign in to Cox or Spectrum.

Using this app you can:

○ View your service details
○ Manage your bill, view statements, update payment methods and make a one-time or recurring payment
○ Access streaming apps like HBO Max and Disney+ at no extra cost with eligible Contour TV plans
○ Check your data usage
○ Stay up to date with outage alerts
○ Search and browse helpful troubleshooting and how-to articles
○ Update your profile information or change your password
○ Quickly access product-specific apps to manage your Access Points, Contour TV or Voice service

Ratings and reviews

App no longer user friendly. Every time I attempt to use the app it logs me out. not very convenient. It also doesn't show the actual status of my different profiles. I have kids devices assigned and set down time for them. The app doesn't show when the downtime is active and when it's not. I have to manually pause their profiles before it will update to show they are in bedtime or downtime status. The app needs a serious update to fix these issues.

The app used to be great, I was able to pay my bill, check my data, check for outages. Now I never stay logged even when I click on remember me and then when I do log back on there are always technical difficulties. I can't even remember the last time I was able to actually use the app, it's just wasting space on my phone now. I hope it's fixed soon.

my biggest gripe is the app, when you can log in for the most part it is good, simple, and does what you need. but that's when you can log on. i have experienced login issues in a weekly basis of not daily. "we are experiencing technical difficulties. please try again later" i see this more often than i should. if not for that constant inconvenience I would say the app is perfect.

What’s new

○ Updates to the app experience and design
○ Enhancements to TV and entertainment
○ Improvements to registration and login
○ Other enhancements and bug fixes