Cox

Cox Communications, Inc.

About this app

With the newly redesigned Cox app, you can manage your account on your own time, wherever you are. Check out what's included with your services, manage your bill, view your data usage, get service support or message an agent with 24/7 support.

Using the Cox app you can:
○ View your service details
○ Manage your bill, view statements, update payment methods and make a one time or recurring payment.
○ Check your data usage
○ Stay up-to-date with outage alerts
○ Search and browse helpful troubleshooting and how-to articles
○ Message Oliver℠, our virtual assistant, or a live agent anytime with 24/7 support
○ Update your profile information or change your password
○ Quickly access product-specific apps to manage your Panoramic Wifi, Contour TV, Homelife, or Voice service

We'll keep adding more ways to help you better manage your account.

Ratings and reviews

App no longer user friendly. Every time I attempt to use the app it logs me out. not very convenient. It also doesn't show the actual status of my different profiles. I have kids devices assigned and set down time for them. The app doesn't show when the downtime is active and when it's not. I have to manually pause their profiles before it will update to show they are in bedtime or downtime status. The app needs a serious update to fix these issues.

UPDATE: 2/4/26: Well, came back after almost a year and this app still wont allow me to use it. Same error code still. customer support is of no use. web login only now. thats the only way I can pay my bill now short of in person. This app used to work great. Now with this newest update, it's pure garbage. The only thing that works is the login process. Everything else results in error codes and "technical difficulties". Fix it quickly or I'll just uninstalling it and stop using it.

The app used to be great, I was able to pay my bill, check my data, check for outages. Now I never stay logged even when I click on remember me and then when I do log back on there are always technical difficulties. I can't even remember the last time I was able to actually use the app, it's just wasting space on my phone now. I hope it's fixed soon.

What’s new

○ Enhancement: Making payments, enrolling in autopay, and managing payment methods
○ Bug fixes and minor enhancements