iD Mobile - Mobile done right!

iD Mobile Limited

About this app

Manage your iD Mobile plan, track data usage, view bills, adjust roaming, manage your eSIM and unlock exclusive rewards, all in one app.




Whether you're checking how much data you have left, upgrading your plan, managing your eSIM or preparing for a trip abroad, the iD Mobile app makes it easy to stay connected and in control.




Why Download the iD Mobile App?

- Check your data, minutes and text allowances

- Change your plan or buy add-ons in seconds

- View your roaming allowance

- Purchase international roaming add-ons

- Set and adjust your Bill Cap

- View and download bills

- Check when you're eligible to upgrade

- Activate replacement SIM cards

- Request and manage eSIMs

- Unlock exclusive rewards with iD Perks

- Manage your all of your iD Mobile plans in one place

- Refer friends and earn rewards





Manage Your iD Mobile Plan

Monitor your data, minutes and spending. View all your iD Mobile plans in one place and keep track of your usage whenever you need to.




Purchase Add-Ons

Need more data? Running low on allowances? Purchase add-ons directly through the app.




Roam With Confidence

Travelling abroad? Manage your roaming settings, buy roaming add-ons and help avoid unexpected roaming charges before and during your trip.




Understand Your Bills

View your current bill, upcoming payments and billing history from the last 12 months. See a clear breakdown of your charges so you always know what you're paying for.




Request and Activate Sims and eSims

Activate replacement SIM cards and manage eSIMs for compatible devices directly from the app.




Access Perks and Rewards

Enjoy monthly rewards, discounts, giveaways and exclusive customer offers through iD Perks. Share iD Mobile with friends and family and earn rewards when they join. It's our way of giving you even more value as an iD Mobile customer.




Frequently Asked Questions

Q: Can I check my data usage in the app?
A: Yes. You can view your data, minutes and text allowances at any time.




Q: Can I change my mobile plan through the app?
A: Yes. You can switch plans and purchase add-ons whenever you need them.




Q: Can I manage roaming settings?
A: Yes. The app lets you manage roaming settings for our 50 Roam-Free destinations and buy roaming add-ons for international travel.




Q: Can I view and download my bills?
A: Yes. You can access current and previous bills, including a detailed bill breakdown.




Q: Does the app support eSIMs?
A: Yes. You can request and manage eSIMs for compatible devices.




Q: What are iD Perks?
A: iD Perks gives customers access to exclusive rewards, discounts, giveaways and special offers.




Please note: The iD Mobile app is the self-service account management app for iD Mobile customers in the UK.




Download today to manage your account, control your spending, track usage and access exclusive rewards wherever you are.




Instagram: @idmobileuk
Facebook: idmobileuk
Twitter / X: @iDMobileUK
YouTube: idmobile

Ratings and reviews

Absolute rubbish! I asked for an eSim and it wasn't sent then had to go round the houses to cancel the contract as they were trying to charge me for a service they weren't providing. To top it off they asked me if I would complete a short survey and terminated the chat before I could. So there is no interest in feedback unless it's positive. Very disappointing experience

Installed the App months ago and updated today in an attempt to be able to open the App after months of not being able to. It still won't open. I get this long error message code that I can't copy easily to post it on here. This App is therefore useless to me. I need to be able to access my Account on the go to check what data I still have.... and I can't. Might have to consider changing supplier so can actually see the info on my Account.

Makes me log in and asks to enable biometrics every time I use it, which is every two months or so. it's my phone.. why make it bothersome?. When you are in the app everything is a sales point including the popup splashscreen. Nothing I've seen shows you how much data you have left when you are overseas on roam.

What’s new

We've made your bill easier to understand, with clearer charge breakdowns and simple explanations if you've gone over your plan. We've also made it quicker to find popular roaming destinations when adding an add-on.