iD Mobile - Mobile done right!

iD Mobile Limited

About this app

Enjoy quick and secure access to your iD Mobile account while you're on the go. Easily manage add-ons, extras, and adjust your plans whenever you need to, all in one place. Simplify your mobile life with the iD Mobile app.

Do more, with the new iD Mobile app:
• View and manage all of your iD Mobile plans anytime, anywhere.
• Monitor your real-time usage and keep a close eye on your limits.
• Quickly change plan or buy extra add-ons as soon as you need them.
• Check when it's time to upgrade, with optional calendar reminders.
• Keep on top of your current and upcoming bills.
• View your previous bills from the last 12 months.
• Manage your Bill Cap to limit your monthly spend to an amount that works for you.
• Easily activate a replacement SIM card.
• Get access to the latest offers, deals and competitions.
• Refer a friend to iD Mobile, and both pocket a Currys gift card worth up to £30.

Please note: The iD Mobile app is for existing customers only, to view plans and get signed up today visit idmobile.co.uk.

Enjoying the new iD Mobile app? We’d love to hear it! You can leave us a review down below.

For more information, visit idmobile.co.uk/app.

Instagram: @idmobileuk
Facebook: idmobileuk
Twitter / X: @iD_Mobile_UK
YouTube: idmobile

Ratings and reviews

Please give your subscribers an ad free version of this app!!! I DO NOT want ads about upgrades. Why do you think I would be interested in paying five times as much for more data when I don't use my current allowance??? At least show sensible ads! App used to be fine until a couple of months ago, then it stopped working completely, then I had to re-register, and now the new version of the app is cluttered up with ads I don't want! Atrocious.

Updated and tried to reregister. Now I have no proper access to my account, online or via the updated app. Not sure what's going on but this seems to be a common thing. Everytime I try the app login, I get the 'oops something has gone wrong' notification. I've now managed to login via the Web, but can't access anything except homepage of my account. I've logged into my account properly online. The app still gives me the error message unfortunately 😕

"Oops...something went wrong". I've just taken out a sim only contract, but unfortunately for me, I'm using the same email address and phone number as on a previous id mobile contract from years ago. This, apparently, is too much for an app in 2024 to handle, and the above error message is displayed. The software can't seem to differentiate between my old, expired, plan and my new one, because I'm using (obviously) the same email address. Live chat can't even grasp the issue, nevermind help.

What's new

Bug fixes and performance enhancements.