CH is more robust and user friendly than its competitors, but the app and customer service are both AWFUL. CS just pastes in unrelated generic responses or collects a piece of information at a time until you give up on the back and forth. The app lacks some basic functionality that is available on the website (eg removing, splitting positions), and while frustrating, that isnt the deal breaker. The biggest problem is its 99% failure to load the current positions page and frequent crashing.
19 people found this review helpful
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This is app is basically an easy money generator if you get the right configurations and strategies. I have a problem where my API key disconnects, usually about 2-3 times per week. I have to check every morning to ensure it's connected otherwise I could lose some money. Each time I just re-enter my keys, but it's quite annoying. This is a problem with Cryptohopper itself, not the app. Also, nobody should use this app to configure or set up a hopper, only to monitor how it's going.
39 people found this review helpful
The Cryptohopper itself is GREAT... The app for Android? Not so much. Often doesn't connect to the hopper, and when it does... it's just not a very good UI. Basically all I ever use the app for is to make a quick check on my positions to see whether or not I need to sign in on the desktop site and take care of something; change the configuration, sell some positions, etc... because doing anything other than checking on positions is not intuitive on the app.
21 people found this review helpful