2.4
4.12K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The GA DCSS mobile app engages custodial and noncustodial parents in self-service options by allowing them to securely access their child support cases on any mobile device. It provides easy access to case details and general information about DCSS programs and services.

Description:
- Make Payments allows users to make child support payments, specialty payments, and fees.
- Upload Document allows users to upload verifications documents through their mobile device
- Driver’s License Release option allows noncustodial parents to submit Deferral Forms MRA, MRD, MRC, and MRE.
- Custodial parent can add, update and cancel direct deposit from their mobile device
- DCSS mobile app allows custodial parents to request case closure through the app.
- Payment History option allows users to view payments made in the last 12 months.
- Scheduled Appointments allows users to view case related appointments.
- Frequently Asked Questions provides users to access general information about the DCSS program
- Notifications and Alerts allow users to receive valuable information about their case.
Updated on
Dec 3, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.4
4.05K reviews
Donnie Rowland
January 9, 2024
Worst app I've used. It seems to be designed to Make navigation very difficult, and frustrating. This app should be the easiest in the world to use, considering the purpose of it. I found it hard to believe there's no one smart enough to create a more user friendly app. And went do we have to update each and every month? I know of no other app that requires this headache. And the passwords... The case numbers....The actual way I spell or use all caps for my name on one area, and not anoth
10 people found this review helpful
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Georgia Department of Human Services
January 9, 2024
Thank you for your feedback. Please contact us by email at dcss.appsupport@dhs.ga.gov for technical assistance, for case-related question, call us at 1-877-423-4746, chat support team is also available at childsupport.ga.gov. Click the below link to download the updated app. https://childsupport.georgia.gov/download-dcss-go-mobile-app
Misty Fergason
November 13, 2023
The app is in and endless loop of requiring an update before use. The link provided has a video on how to install on different devices, but nowhere to update! I have Uninstalled and reinstalled the app several times in an attempt to have the updated version download without success! This app has been flawed since for months. If I could rate it a ZERO I would have!
22 people found this review helpful
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Georgia Department of Human Services
November 14, 2023
Thank you for your feedback. Please contact us by email at dcss.appsupport@dhs.ga.gov for technical assistance, for case-related question, call us at 1-877-423-4746, chat support team is also available at childsupport.ga.gov. Click the below link to download the updated app. https://childsupport.georgia.gov/download-dcss-go-mobile-app
Nicole Smallwood
October 6, 2023
It's worked for years without issues but I haven't been able to sign in for, what feels like, months now. I enter my information and tap sign in. It just spins and spins and then takes me back to the sign in screen. At this point, the app is useless if I can't sign in. Edit: I Uninstalled and reinstalled the app and now I'm in. It looks like a whole new app. I never received any prompt to update.
17 people found this review helpful
Did you find this helpful?
Georgia Department of Human Services
October 6, 2023
Thank you for your feedback. Please contact us by email at dcss.appsupport@dhs.ga.gov for technical assistance, for case-related question, call us at 1-877-423-4746, chat support team is also available at childsupport.ga.gov. Click the below link to download the updated app. https://childsupport.georgia.gov/download-dcss-go-mobile-app

What's new

App improvisations.