
Lance Boyd
Seeing the bad reviews had me concerned. However, read installation instructions thoroughly. Complete Genset installation including Ethernet cable to router and add power to Genset. Next, complete registration with your computer browser. When that's complete, install app as I had no problems whatsoever. Everything works great! (I hope this helps someone.)
4 people found this review helpful

Steve Pettit
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Actually 0 stars. The contact email in the app is incorrect (as per telephone support) so you never get a reply to any questions. Generator name constantly get reset to "Genset". You can't see the current exercise schedule, Last exercise data usually shows "not available" even though the Event log shows an exercise completion. It's not just the app with problems, cloud website also. Until Cummings gets their act together, don't waste your time (or money) hooking to cloud
4 people found this review helpful

Ron
After some difficulties I was able to gain control of the generator through the app. It worked great for two montha and then the server went down. However, their IT was able to bring it back within a couple of days and they released a new version (7) that seems to work fine. Their response was immediate and I can not complain about their customer engagement. I am happy with it and this app.