
Westclock (WC)
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pretty good app, takes a while to open, but I don't always get the notifications as Genset kicks on or off. I could chalk it up to the outage timing, but all the equipment is on UPS battery backup so there is no loss of connection anywhere in the telecom loop. I do wish it would tell you what the current exercise schedule is, but you have to be at the generator screen to see it. if you aren't running the latest version of the app, upgrade to it before complaints.

Steve Pettit
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Actually 0 stars. The contact email in the app is incorrect (as per telephone support) so you never get a reply to any questions. Generator name constantly get reset to "Genset". You can't see the current exercise schedule, Last exercise data usually shows "not available" even though the Event log shows an exercise completion. It's not just the app with problems, cloud website also. Until Cummings gets their act together, don't waste your time (or money) hooking to cloud
5 people found this review helpful

Lance Boyd
Seeing the bad reviews had me concerned. However, read installation instructions thoroughly. Complete Genset installation including Ethernet cable to router and add power to Genset. Next, complete registration with your computer browser. When that's complete, install app as I had no problems whatsoever. Everything works great! (I hope this helps someone.)
6 people found this review helpful