ONECTA

Daikin Europe N.V.

About this app

ONECTA

Always in control, no matter where you are.

Supported Daikin units:
- All connected Altherma Heat Pump and Altherma Gas Boiler units.
- All connected air conditioning units

Register below to the Beta program to already experience new upcoming features.

The ONECTA application can, from any place at any time, control and monitor the status of your heating system and allows you to (*):

Monitor:
- The status of your system:
> Room temperature
> Requested room temperature
> Operation mode
> Fan speed
> Requested domestic hot water tank temperature
- Energy consumption graphs (day, week, month)

Control:
- Operation mode
- Change the requested room temperature
- Change the requested domestic hot water temperature
- Powerful mode (fast heating domestic hot water)

Schedule:
- Schedule the room temperature and operation modes
- Schedule the heating of the domestic hot water tank
- AC Demand control to reduce power consumption during certain moments of the day.
- Enable holiday mode

Voice control:
- Voice control through Amazon Alexa & Google Assistant
- To use these features, you need a smart speaker compatible with Amazon Alexa or Google Assistant.
- You can also use the Amazon voice or Google Assistant apps and use these features on your mobile.
- Supported commands: On/Off, Set/Get room temperature, Increase/Decrease temperature, Set operation mode, …
- Supported languages: English, German, French, Spanish & Italian.
- Extra languages (Google only): Danish, Dutch, Norwegian & Swedish

ONECTA previously known as Daikin Residential Controller

Visit app.daikineurope.com for more details.

(*) Availability of functions is depending on the system type, configuration and operation mode.
App functionality is only available if both the Daikin system and the App are connected to the Internet.

Ratings and reviews

The app is OK, it shows most of the important information. However, the heating schedule is really not handy. Firstly the interface is horrible, it should only show the heating times as blocks. Secondly, the fact that we can only set the temperature by 1 degC is too coarse. A 0.5 degC would be a minimum. The energy part is also not great as it misses the output energy and/or the COP.

Since the last few updates it takes over 40 seconds displaying the 'Room scene image' before the home page with current system status, very frustrating, quite often I go to the main controller box to avoid the delay. This delay is repeated when changing any settings for these to sync with the main unit and visa versa. The app also reports a weak wi-fi signal when it is very strong, the controller unit sitting 2 m below the router & no errors reported on the main controller, so why on the app?

Application is very unstable and crashes all the time when changing the modes of different units. It is the same crashes on my wife's phone too. Update: It became e en worse with the new firmware update. All the units are offline and app started crashing every single time I open it. Director(s)/Managers of the IT/Application departments should be fired!