David J
Yikes. Some honest feedback here: this app needs help. It always seems to be "down for maintenance" at the most critical times. As team members, we are expected to use the app to communicate with management, however, how are we to do so when the app is constantly down? Also, the app automatically logs me out every Sunday, so if I don't remember to log back in, I miss important push notifications. Darden has the best restaurant concepts in the industry. Sadly, this app doesn't reflect that.
54 people found this review helpful
A Google user
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This is a pretty awful app...even when you consider most of it is just linking to the website. I've been using it for years and the login system for this app is still one of the worst I ever seen. It goes whole weeks where the app states credentials are invalid but the same credentials work perfectly for the website. The fingerprint system on most phones helps to manage the fact that you have to change your password frequently to one you've never used before...as if you're securing top secret classified documents. But occasionally the app will simply reject the fingerprint saved password forcing you to reenter it. And if you can't remember it? Time to change your password on the website, which still remembers your password, and then wait two days for the app to update and finally, type in the new password. Try any earlier and it will just keep telling you that your credentials are invalid. The worst part is, the overall app isn't too bad when you consider it just links to the website for most info...but if you can't get past the "Fort Knox of employee logins" then it doesn't really matter. Just use the website and try to pretend this app doesn't exist.
35 people found this review helpful
Darden Restaurants, Inc.
October 26, 2018
Hey Adam, Unfortunately, we write the code for the app, but another group is responsible for our login process. We hear the feedback and are very excited to try to improve the login process.
A Google user
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Worst app I've ever had, and it's essential to my job. Has issues connecting with server often, redirects me to the main site when looking up info (which makes the app seem pointless), doesn't allow screenshots of my schedule, makes you relogin if you visit another app, overlay glitches sometimes to display two home screens, back button doesn't work to return to home screen, so you have to use a drop down menu to navigate instead of just pressing back... it's frustrating Update: Still the worst
16 people found this review helpful
Darden Restaurants, Inc.
April 10, 2019
Aaron, in our latest release, we began allowing Android users to screenshot their schedule, so I hope that helps. Also, a lot of your frustrations are with the security constraints that we have to deal with. I have never seen two home screens though, that's a new one.