Davis Vision

Davis Vision

About this app

Find in-network eye care professionals nearby, then get directions, or call to schedule an appointment. Access your ID card and personalize it with a pic (optional). Plus! Track your glasses at our labs and submit an out-of-network claim at the snap of a photo. Also enjoy access to a vision loss simulator, frame try-on-tool, personal risk calculator, and a member blog.

Ratings and reviews

If I could give this app and their website a zero, I would. Neither one works. The app never allows a login, and the website only allows a login, but nothing else. This has been problematic for years, and yet, nothing has been done to fix either. Way to go to provide absolutely no benefit to subscribers. Customer service line also stinks.

Absolutely horrible app. I have an account that I set up on a web browser and wanted to use the app for easy access. I've tried logging in at least 20 times and I get a server error each time. I do not have a network or phone service issue and no issues with other apps. This company really isn't great and the app is even worse. Unfortunately my employer uses this company, so I have no choice but to participate. If I could give the app zero stars, I would.

When I call customer support, they can see all claims in my account. I cannot see them in the app and I cannot see them online. The website only works with Chrome, which would be fine if they would tell you. And customer service is only able to send the copies by paper mail, not email. Which makes the website and the app pretty useless. I was super happy with Davis Vision until I tried logging into the account. Phone support is great. But that 21st century stuff still needs a lot of work.

What’s new

Fixed several events that could cause crashes within the application.