DefixerHub

Defixerhub

About this app

DefixerHub connects customers with trusted and verified artisans for home and professional services across Rwanda. Whether you need a plumber to fix a leak, an electrician to resolve a wiring issue, a reliable house cleaner, or a painter to refresh your space, DefixerHub makes finding help fast, safe, and stress-free.

No more asking around for recommendations, dealing with unverified workers, or worrying about payment disputes. DefixerHub solves these challenges by combining professional artisan verification with a secure escrow-protected payment wallet system.

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WHY CHOOSE DEFIXERHUB?

1. VERIFIED ARTISANS YOU CAN TRUST
Your safety and satisfaction are our top priorities. Every service provider on DefixerHub undergoes an ID verification check. Verified artisans receive a verification shield badge on their profiles, letting you hire with complete confidence.

2. SECURE ESCROW WALLET
With our built-in digital wallet, you deposit funds for a booking in escrow. The payment is held securely and is only released to the artisan once you confirm that the service has been completed to your satisfaction.

3. REAL-TIME BOOKING & LIFE-CYCLE TRACKING
Book an artisan instantly for urgent issues or schedule a service for a future date and time that fits your calendar. Track the status of your request at every step (pending, accepted, in-progress, completed) directly in the app.

4. IN-APP CHAT AND PHONE CONNECTIVITY
Communicate easily without sharing private contact info unless you choose to. Discuss task details, send instructions, and get updates using our in-app chat. Need to speak immediately? Use the direct phone dialer shortcut to call your booked artisan.

5. LOCALIZED FOR EAST AFRICA
Currently supporting Rwanda. DefixerHub is fully localized with English and Kinyarwanda translations, local currency support, and payment systems built for the region.

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OUR SERVICES INCLUDE:
- Plumbing: Pipe repairs, leak detection, installations, and drain cleaning.
- Electrical Repairs: Wiring, fixture installations, and troubleshooting.
- House Cleaning: Deep cleaning, regular house chores, and office cleaning.
- Carpentry: Furniture assembly, woodwork, repairs, and installations.
- Painting: Interior and exterior wall painting, touch-ups, and prep work.
- AC Repairs: Air conditioning installations, servicing, and cooling fixes.
- Moving Services: Safe and efficient home or office relocation.

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FOR ARTISANS: GROW YOUR BUSINESS
Are you a skilled technician looking to expand your clientele? Join DefixerHub to access a steady stream of jobs!
- Create a professional profile showing your skills, service areas, and hourly rates.
- Upload images to showcase your portfolio of past projects.
- Manage your weekly working hours and schedule.
- Build your reputation with customer reviews and ratings.
- Receive secure, guaranteed payments directly to your wallet, and withdraw easily to Mobile Money (MoMo) or bank accounts.

Experience the smart way to hire and work. Download DefixerHub today!

What’s new

Phone number verification is here! Tap the "Tap to verify" badge on your profile to receive a 6-digit SMS code and confirm your number. Verification is optional — your account works fully without it, but verifying your number adds a trust badge to your profile.

Also includes performance improvements and bug fixes for a smoother experience.