
Muntasir Ahmed
DESCO’s app has become extremely frustrating and unreliable. It often fails to update information, and sometimes users find that important information disappears for several days. In 2026, if DESCO is paying a company to maintain this system, customers should reasonably expect a reliable, properly functioning service. If DESCO cannot ensure the app meets basic customer needs, it would honestly be better to return to a manual system than to provide a digital service that creates more confusion.
1 person found this review helpful

Md Alamin Sardar
- Flag inappropriate
- Show review history
"The balance update system of this app is terrible. Today is July 3rd, but the app is still showing the old balance (510.28 Tk) from May 31st. Real-time data has not been updated for over a month. This bug needs to be fixed immediately."
7 people found this review helpful

Shahed Ahmed
One important thing is missing. You should give Address with the recharge bill pdf. that it required. or this bill is useless.how we verify? you should add it soon in bill pdf download and all extra required thing. think on this
1 person found this review helpful