It used to automatically show all the DHL EXPRESS shipments that are coming to me on a page that says 'To Me' but now, even when I input the tracking numbers going to me, it does not show up anymore to where I can change delivery options and everything and I now have to track them one by one on the tracking page without being able to edit anything. I literally have more than 10 tracking numbers every time and it is so hard to keep up with them.
123 people found this review helpful
April 19, 2022
Hi Denielle C. We are sorry to hear about your experience. Please email us at firstname.lastname@example.org with more details so we can assist you further. Thank you.
Tracking codes don't work in the app. I have gotten many that start with DHL thrn get transfered to USPS for final delivery. It seems to be a different kind of tracking number. Either way... these tracking codes NEVER work. They always say that it is not a valid tracking number. But it is, cause when I click the link in my email, it goes to the DHL website and works. So frustrating. What's the point t of the app.
49 people found this review helpful
September 25, 2021
Hi Brandon T. The app is meant for DHL Express shipments with 10 digit tracking number, and does not yet work with other DHL divisions' tracking numbers. Please email us at email@example.com for more information. Thank you.
Maybe I've been spoiled by other shipping apps, but when I look up tracking details I expect more information than just the origin and destination locations and ship date. It took searching through multiple menus to figure out that my tracking # wasnt working because it was for e-commerce vs DHL express and they have different formats. When I did find a way to search for tracking info it was minimal and not what I wanted. It's easier to open my email and just copy the # into my browser.
1 person found this review helpful
November 5, 2021
Hi Injenuitive. The app is meant for DHL Express shipments with 10 digit tracking number, and does not yet work with other DHL divisions' tracking numbers. Please email us at firstname.lastname@example.org for more information. Thank you.