District Direct

3.89K reviews
Content rating
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About this app

District Direct (formerly District First) provides a convenient way for District Residents to apply for and manage food, cash, and medical benefits available in the District of Columbia. No more waiting in lines or on hold! District Direct allows you to securely access your benefits anytime, anywhere.

With the District Direct mobile app, you can:

o Complete and submit an application for public benefits
o Recertify or renew your existing benefits before they expire
o Upload and submit verification documents
o View your case status
o Update your contact information
o Report changes of circumstance, including household composition, expenses, and income or assets.
o Find out when your benefits will next be issued
o Get push notification alerts for important deadlines or actions
o View and print notices and letters in real-time

Download the District Direct app today and get benefits at your fingertips!
Updated on
May 23, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
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Data is encrypted in transit

Ratings and reviews

3.73K reviews
Gebrina Coutee
May 2, 2023
Completed my entire app taking at least 30 minutes of redundant questions only to get a message that the app timed out. I can't save or submit. I can't even describe the level of disrespect and disregard it feels like. But sense when does the government actually care for anyone's time.
10 people found this review helpful
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Washington, DC DHS
May 3, 2023
Thank you for your feedback. We apologize that the App has not met your expectations and that you are unable to submit your application. We would be happy to assist you. Please contact us at (202) 727-5355 from 7:30 am - 4:45 pm, Monday – Friday.
Paul Saunders (Vince)
August 29, 2023
DHS is the worst in DC customer service can't even get you to the right person to speak to. They continuously lose your application, I have filled out so many applications for Medicaid was approved then not approved then was approved then not approved. Niw they can't find the application. it's just terrible
2 people found this review helpful
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Lisa Ward
September 19, 2023
I really like the app it really helps you stay informed with your benefits it makes it easier to apply your application online or whatever you need help with they send you notifications to let you know where you at with your application they send you notifications when it's time for you to be recertified if they need any additional documents from you it just makes it easier especially if you can't get around like you would like to Thank you
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What's new

Minor bug fixes and enhancements.