
Yogita Gaikwad
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Very disappointed with . Whenever I open the app and click on āGet Started,ā it suddenly crashes and sends me back to the home screen. I tried multiple times, updated the app after getting a bug warning, and even reinstalled it, but the problem continues. I am a college student and my important results and documents are stored here. This issue is causing serious inconvenience. Please fix it as soon as possible.
3 people found this review helpful
National eGovernance Division, Government of India
March 5, 2026
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!

Anjana
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Terrible experience. Takes forever to access documents. Even logging in is a tedious process because they don't send otps on time and if we try 2 times more it blocks our account. It also logs out on its own. The only function of this app is to block our access to our documents. It's probably more useful as a government spying app than a document accessing app for citizens. The least our government can do is hire good app developers instead of wasting tax payers money and time.
1 person found this review helpful
National eGovernance Division, Government of India
March 13, 2026
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!

sanket panaskar
This is a completely useless app. If you donāt open it for 10ā15 days, it forces an update and then makes you log in again. In an emergency, who has time for updates and repeated login steps? The password reset process is slow and frustrating, so if you forget your password, youāre stuck. An app meant for urgent use should provide instant access, not unnecessary hurdles. Very poorly designed and unreliable. Totally disappointing experience.
10 people found this review helpful
National eGovernance Division, Government of India
February 24, 2026
Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digitallocker.gov.in/open so that we can rectify the same and provide you better assistance. We will be glad to help!