BSNL Selfcare

BSNL

About this app

📱 All-new BSNL Selfcare App – All BSNL services in one place! 😊

Take full control of your BSNL Mobile and Landline/FTTH services conveniently at your fingertips.
The app's ✨ new and improved UI ✨ is designed to give you ultimate control with these power-packed features:

📊 Interactive dashboards: Access detailed usage statistics with ease.
⚡ One-touch recharge/top-up: Recharge prepaid mobile plans with the best recommendations tailored for you.
💳 Easy bill payments: Instantly view and pay Postpaid, Landline, and FTTH bills, including total, unbilled, and outstanding amounts.
👥 Manage multiple accounts: Add BSNL Mobile and Landline/FTTH numbers for friends and family to handle their transactions effortlessly.
⏰ Plan expiration alerts: Receive timely notifications when your active plan or pack is about to expire.
New features for your convenience:
🚫 Do Not Disturb (DND) management: Block spam calls and messages by managing your preferences directly in the app.
🔢 Pick your preferred BSNL number: Select a BSNL mobile number that suits you best with our new number selection feature.
📞 Complaint management: Log and manage complaints for Mobile and Landline/FTTH services effortlessly.

All these features are crafted to deliver an enhanced customer experience! Stay tuned for more exciting updates in future releases. 🌟

Ratings and reviews

Excellent app! The UI is very clean and simple, making it easy to navigate and saving users a lot of time. Everything inside the application is well-organized and easy to understand, which is a much-needed improvement from BSNL. However, I personally miss the old yellow theme—please consider bringing it back instead of the saffron-colored theme. This new background looks absolutely unappealing. Overall, great work from BSNL! Keep improving!

Fully dissatisfaction with the performance of the BSNL Selfcare app. Even when using a high-speed Wi-Fi connection, the app fails to function properly. It is disappointing to see that, despite numerous complaints from users, there have been no significant improvements. As a consumer, it is extremely frustrating to deal with an app and website that perform poorly. The BSNL network itself already has a reputation for being unreliable, and the subpar performance of the app and website

Just make this app for knowing balance. I don't care about the data harvesting. But it is frustrating to always update the app everytime I need to know about the balance. Please revert back to the old system where you show the balance after the call has ended/sent an SMS/ used data. Not everytime it is possible to update often, due to signal issue or insufficient balance. Every one is not rich like app developers and BSNL employees.

What’s new

✨ New & Improved Design for Bill Payments – Now pay your Postpaid & Landline bills directly from the app with an enhanced user experience.
Get a quick overview of your bills, view available plans, upgrade seamlessly, and choose from multiple payment methods for a smooth transaction.

Update now and enjoy the new features! 🚀