
zakaria Ourdi
I don't recommend it at all. Communication is inconsistent—you speak to a different person every time, whether on WhatsApp or by phone. They also call at inappropriate hours, sometimes as late as 11 PM. Once they've received your payment, the quality of service drops significantly. Unfortunately, I wasted 490 SAR on services I could have handled on my own.
1 person found this review helpful
Direct for Travel & Tourism
June 18, 2026
نأسف إذا ما كانت التجربة على قدر تطلعاتك 🙏🏼 نقدّر ملاحظتك، ونسعد بخدمتك على 0115122170 وبتلقانا معك بكل حرص لضمان تجربة أفضل 🧡

La-ongdao Roipila
This app is super helpful, especially for the Customer Service department! I was trying to book my flight through the app but was hesitating over a few details. Then suddenly, almost like they read my mind, the Direct team reached out to me on WhatsApp. Thanks to their help, I got a great price plus 25 kg of baggage allowance for both my departure and return flights. All credit goes to Bassem, his support was absolutely excellent! 👏✈️
6 people found this review helpful
Direct for Travel & Tourism
October 16, 2025
أهلاً وسهلاً، شكرًا على وقتك وتقييمك .. نسعى دائمًا لتقديم تجربة أفضل وأمتع، ننتظرك في رحلتك الجاية بكل حماس 🧡

Faris Abusulb
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Very bad experience. They charge you a huge amount for Visa assistance and the assistance quality is bad, the team is not responsive when contacted on whatsapp. No progress reporting what so ever to give you a sense of whether your papers that will be collected at the day of the interview are ready or not. You arr always stuck with auto reply or AI on whatsapp. I won't try using this app again. I recommend going directly to VFS.
63 people found this review helpful
Direct for Travel & Tourism
May 31, 2022
أهلاً أخوي فيصل
أسعارنا تنافسية , ونخبّر العميل أن أوراقه جاهزة قبل الموعد يجي يستلمها
نعتذر إذا واجهة أي مشكلة ..