
La-ongdao Roipila
This app is super helpful, especially for the Customer Service department! I was trying to book my flight through the app but was hesitating over a few details. Then suddenly, almost like they read my mind, the Direct team reached out to me on WhatsApp. Thanks to their help, I got a great price plus 25 kg of baggage allowance for both my departure and return flights. All credit goes to Bassem, his support was absolutely excellent! 👏✈️
2 people found this review helpful
Direct for Travel & Tourism
October 16, 2025
أهلاً وسهلاً، شكرًا على وقتك وتقييمك .. نسعى دائمًا لتقديم تجربة أفضل وأمتع، ننتظرك في رحلتك الجاية بكل حماس 🧡

Singh
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zero, what service I got is hopeless,,,no clear, information, giving, don't understand proper English,, even making mistake with form filing,,
2 people found this review helpful
Direct for Travel & Tourism
October 16, 2025
نأسف إذا ما كانت التجربة على قدر تطلعاتك 🙏🏼 نقدّر ملاحظتك، ونسعد بخدمتك على 0115122170 وبتلقانا معك بكل حرص لضمان تجربة أفضل 🧡

Faris Abusulb
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Very bad experience. They charge you a huge amount for Visa assistance and the assistance quality is bad, the team is not responsive when contacted on whatsapp. No progress reporting what so ever to give you a sense of whether your papers that will be collected at the day of the interview are ready or not. You arr always stuck with auto reply or AI on whatsapp. I won't try using this app again. I recommend going directly to VFS.
62 people found this review helpful
Direct for Travel & Tourism
May 31, 2022
أهلاً أخوي فيصل
أسعارنا تنافسية , ونخبّر العميل أن أوراقه جاهزة قبل الموعد يجي يستلمها
نعتذر إذا واجهة أي مشكلة ..