
Saif Alemrani
I was previously able to make payments with my international card, but now, every transaction gets rejected. Some banks require 2FA (two-factor authentication) by sending an SMS code to verify the transaction, but the app no longer displays the page to enter the code. As a result, I can’t complete any payments. This needs to be fixed urgently!
9 people found this review helpful
MadfooatCom for Electronic Payments PSC.
January 18, 2026
Dear customer, please update the app to the latest version or contact us at the following number for further assistance: +962 6 550 4141. Thank you for your understanding and cooperation.

Ahed Al-Ariqi
I am experiencing major payment issues with Fawateerkum. First, bank card transactions (Visa/Mastercard) are not processed by your system despite being completed by the bank, leaving my funds held for 21 to 45 days. Additionally, I cannot add new, unsaved cards. Second, PayPal payments consistently fail with a constant "try again" message. These recurring problems are significantly hindering my operations and require urgent attention.
MadfooatCom for Electronic Payments PSC.
September 4, 2026
We sincerely apologize for the frustrating experience and understand how these payment issues can affect your operations. Please contact our customer support team directly on 96265504141 so we can investigate the Visa/Mastercard and PayPal issues and assist you as quickly as possible.

Mohammed Al Qassem
for the past two days I'm trying to get an answer why I can't pay my bills they emailed me asking me to send my ID and card numbers and I didn't get an answer yet , if you guys can't handle some issues like that just quit, btw this is not the first time the app acting up like that its almost every time super no happy with it I think this is the only option we have for now
2 people found this review helpful
MadfooatCom for Electronic Payments PSC.
July 24, 2026
Thank you for your feedback. Please update the app to the latest version or call us on +962 6 550 4141. Thank you for your understanding and cooperation.