
Joe Muongi
It's fairly straightforward to use and reliable. I would suggest being able to add more beneficiaries for direct bank transfers, trying to add more is not so clear while competing apps allow you to add multiple.
1 person found this review helpful
Diamond Trust Bank
August 19, 2026
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.

James Otieno
Best bank app. Easy to use and glad you take customer feedback; such as when I suggested currency conversion within the app. One more suggestion, you have to allow more than one device. Please don't say "for security reasons". Inevitably nowadays we have multiple devices. You can ensure security by having security authentication from primary device or e-mail, etc. If a customer is careless, even on a single device they still will be.
118 people found this review helpful
Diamond Trust Bank
April 6, 2022
Thank you for the feedback James! We are in receipt of the same and will share your sentiments with our team.