GoBus Transit

Ecolane USA, Inc.

About this app

GoBus Transit is a rural demand response public transportation system within the East Texas Council of Governments (ETCOG) located in Kilgore, Texas. GoBus serves all East Texas citizens including the general public, people over the age of 60, students, persons with disabilities, veterans and active military personnel, and people who are working or looking for work. GoBus provides service to a 14-county region covering the following counties: Anderson, Camp, Cherokee, Gregg, Harrison, Henderson, Marion, Panola, Rusk, Rains, Van Zandt, Wood, Upshur, and Smith. GoBus clients seeking an easy way to manage their trips are able to utilize the GoBus Transit application by first calling the GoBus Transit Call Center at 1-800-590-3371 to activate access. The GoBus Transit app offers a multitude of helpful tools to make scheduling trips easy, including:

- Flexibility to manage trips
- View upcoming and completed trips
- Easily cancel trips
- Convenient Trip Details View
- Passenger notifications with accurate vehicle ETAs
- Simple Mobile Interface
- 24/7 access to account profiles, settings, and reservations

GoBus is proud to provide safe, reliable and friendly transportation to East Texans!

Ratings and reviews

I don't understand what is going on with this app. But for a good 2-3years this app did so great for scheduling my rides. Then spring of 2023, it suddenly stopped working, it would crash as soon as i tried to load the map. I have to uninstall the app then reinstall every time the map is used in the app. That mean at least twice for round trips, even more if there are multiple trips during that day.

Posted: 24 Jun 2024 The app of suddenly started crashing when attempting to go into map view, which displays the location of the bus as it approaches for pickup. The app also crashes when attempting to book a new trip. Updated: 29 Aug 2024 The app is still broken. I reported the problems in June to both gobas and inside the app and have not received any response or feedback. Have spoken to a number of other GoBus users who report having the same problems.

Your app has gone down hill on the fritz. We used to get updates of when the bus would arrive and how long a wait. We don't get that no more. Now my account wont allow me to make a booking for a trip. The navigation map doesn't even show up to input an address for pickup and dropoff. Your time slots book for either an hr ahead or an hr behind of the real time I need. I've checked for an app update and there was no updates posted. Also, I've tried uninstalling and then reinstalled-nothing.

What’s new

Enhancements: 1. Integrated dynamic SSO for signing up and logging in. Bug Fixes: 1. Resolved issue where an error was displayed when when commas exist in the middle of street names. 2. Resolved issue that caused the app to periodically crash during trip booking. 3. Resolved issues that caused app to exceed bad behavior thresholds.