GoBus Transit

Ecolane USA, Inc.

About this app

GoBus Transit is a rural demand response public transportation system within the East Texas Council of Governments (ETCOG) located in Kilgore, Texas. GoBus serves all East Texas citizens including the general public, people over the age of 60, students, persons with disabilities, veterans and active military personnel, and people who are working or looking for work. GoBus provides service to a 14-county region covering the following counties: Anderson, Camp, Cherokee, Gregg, Harrison, Henderson, Marion, Panola, Rusk, Rains, Van Zandt, Wood, Upshur, and Smith. GoBus clients seeking an easy way to manage their trips are able to utilize the GoBus Transit application by first calling the GoBus Transit Call Center at 1-800-590-3371 to activate access. The GoBus Transit app offers a multitude of helpful tools to make scheduling trips easy, including:

- Flexibility to manage trips
- View upcoming and completed trips
- Easily cancel trips
- Convenient Trip Details View
- Passenger notifications with accurate vehicle ETAs
- Simple Mobile Interface
- 24/7 access to account profiles, settings, and reservations

GoBus is proud to provide safe, reliable and friendly transportation to East Texans!

Ratings and reviews

Your app has gone down hill on the fritz. We used to get updates of when the bus would arrive and how long a wait. We don't get that no more. Now my account wont allow me to make a booking for a trip. The navigation map doesn't even show up to input an address for pickup and dropoff. Your time slots book for either an hr ahead or an hr behind of the real time I need. I've checked for an app update and there was no updates posted. Also, I've tried uninstalling and then reinstalled-nothing.

I don't understand what is going on with this app. But for a good 2-3years this app did so great for scheduling my rides. Then spring of 2023, it suddenly stopped working, it would crash as soon as i tried to load the map. I have to uninstall the app then reinstall every time the map is used in the app. That mean at least twice for round trips, even more if there are multiple trips during that day.

The 25 Jun 2025 update finally fixed the app crashes that were first reported in June 2024. Unfortunately, a new problem appeared soon after that does not allow trips to be booked. Also, there are some issues with the map view. The trip booking issue was immediately reported to GoBus and remains uncorrected nearly 2 months later.

What’s new

Enhancements: 1. Added the enhancements like Ability to default Pickup or Dropoff based upon the configuration. Bug Fixes: 1. Resolved issue where an agency was available select for sign-up or login. 2. Resolved issues of Self Service Rules for Addresses Allowed 3. Resolved crash issue that caused the app to crash unexpectedly. 4. Fixed ADA compliance issues in the Signup, Booking, Trips screens 5. Resolved issues with the Address allowed config, search while selecting pickup/drop off address