Island Transit Go!

Ecolane USA, Inc.

About this app

Island Transit GO! Fare Free On Demand Service
Request a ride easily using the app, website, or by phone, and we’ll pick you up and drop you off at marked stop locations within the service area.

Flexible trip management, convenient trip details, and simple to use. Book same day service, two-weeks prior to requested appointment, day before, and re-occurring appointments.

For same day service – riders must provide at least two hours’ notice for pick-up (last reservation is 4pm for same day). Service is available 8am to 6pm.

Paratransit:
Island Transit GO! Fare Free On Demand Service
Flexible trip management, convenient trip details, and simple to use. Book same day service, two-weeks prior to requested appointment, day before, and re-occurring appointments.

For same day service – riders must provide at least two hours’ notice for pick-up (last reservation is 4pm for same day). Service is available 8am to 6pm.

Paratransit riders are encouraged to schedule the day before. Same day service is not guaranteed.
Please note that riders must be approved prior to accessing this service – this requires an application process.
Paratransit riders will be allowed to schedule a drop off and pick up outside the Zone 3 parameters.

NASWI:
Island Transit GO! Fare Free On Demand Service for NAS Whidbey Island
Island Transit’s NASWI on-demand service is transportation when and where you need it. We provide Navy personnel with a flexible and convenient transportation option to and from NASWI Ault Field.

Service is from 5am to 8am and 3pm to 6pm.
Base personnel access only – must have DOD clearance and ID.
Pick up and drop off at specified locations on map only.

Ratings and reviews

Can't sign up. Get an error that says "Registration failed. No funding is configured as available for selfservice, registration is not possible at this time."

Just want to use this to find bus times for stops... Pretty unacceptable to have to call and make an account before you can even use the app

lady on the phone was rude and wouldnt let me make an account because I wasnt trying to use it at this exact moment. How is this convenient if I still have to call when I need the ride

What’s new

Enhancements: 1. Added the enhancements like Ability to default Pickup or Dropoff based upon the configuration. Bug Fixes: 1. Resolved issue where an agency was available select for sign-up or login. 2. Resolved issues of Self Service Rules for Addresses Allowed 3. Resolved crash issue that caused the app to crash unexpectedly. 4. Fixed ADA compliance issues in the Signup, Booking, Trips screens 5. Resolved issues with the Address allowed config, search while selecting pickup/drop off address