Aytanii Marrarti
The app for the rapids service keeps crashing this has been ongoing for about 3 weeks. When you try to book a ride, it kicks you off the app. You have to reinstall the entire app just to book a ride. Even after that, every time you click on the map view, it kicks you off. This makes it impossible to know if your driver is on the way or what time they arrived.
2 people found this review helpful
Marz White
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Three words: Hor, ri and ble! I've been working at My job going on 6 years, never been late, until I used the Rapid Connect! The app and the actual Rapid Connect Vehicles are not in sync at all! The drivers seem to be totally incompetent, except for this Beautiful Black Woman who used to drive weekdays from 2pm-6pm, in the Grand Rapids Michigan, East Beltline and Broadmoor Area. When I first used the service, I ended up being late to work several times in the span of a few weeks! Unreliable.....
2 people found this review helpful