Kyle Dugan
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0 stars. The app frequently kicks you out when you need it most, forcing you to re-enter login information and password the moment it's your turn to pay at the supermarket or a restaurant. And even then you might get an error message blocking you from signing back in (like I just discovered today at lunch). That's exactly the opposite of what an app is for. Totally inconvenience, frustrating and terrible. I would happily use paper tickets rather this app if I could. What a waste.
9 people found this review helpful
Ciao Kyle, ho verificato la tua segnalazione e sono felice di sapere che la nostra assistenza ti abbia contattato per risolvere la problematica che hai riscontrato. Grazie, Gioia - Assistenza Clienti Edenred
Gilberto Gabrieli
I have had a terrible experience using this app. Every time I log in, the app doesn't remember my credentials, and as a result, I always have to register my card again. The last time, I was unable to get in. Now I'm waiting for an answer from support.
2 people found this review helpful
Ciao Gilberto, la nostra assistenza ha provato a contattarti senza ricevere risposta. Se hai bisogno di supporto, puoi contattarci usando il link https://assistenza.edenred.it/recensioni. Gioia - Assistenza Clienti Edenred
Sofia Sita
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I'm really surprised companies still using this app for their employee (my company included). Is the worse user experience I have ever had and still facing a lot of problems in two years that I'm using it. It crush, when I update it (mandatory) it forget the login even if I put the right username and password. If I reset the password correctly, when I go to the login, it still say I didn't put the right credential, but I did. Really the worst.
13 people found this review helpful
Ciao Sofia, per verificare la tua segnalazione e supportarti tempestivamente, ti invito a contattarci tramite il link https://assistenza.edenred.it/recensioni. Grazie, Angelica - Assistenza Clienti Edenred