Yasser Abdelfattah
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Unable to activate the app. SMS verification step is not working. *Update* After contacted the call center several times, placed on hold for long time, and troubleshoot the problem, I got no where to activate the app due the activition SMS not sent out. Contacted my carrier who verified everything is working sending SMS to short number. I am very frustrated and disappointed ☹️
62 people found this review helpful
Egyptian Banks Company
21 March 2023
please call our call center at (15989) to follow up with you the registration process.
Mostafa Ouf
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Very Bad experience not able to activate SMS . Get warning that app may change sim settings. It very stupid message as I am afraid that it may cause problems to my connections. No mention how it affects my communication.. is it not recovered and what to do in case this happens. Just a warning is a very stupid way of communication . Any way I couldn't use because of the stupid alleged connection SMS did not happend for several attempts. NB:I used the last update so dont advise as u used to
675 people found this review helpful
Ossama O
Application works very good in 90% of the subscribed banks. Reason why I am giving 3 stars only because tech support through WhatsApp and specially human representatives. They don't know how to troubleshoot or solve a problem, they are just useless answer machines that only work to fill forms with caller details. Good luck with your efforts
66 people found this review helpful
Egyptian Banks Company
15 February 2024
Dear Customer, we're sorry if our app did not meet your expectations. Kindly, rest assured we're continuing to improve the app and make it easy for all users. For further inquiries please contact our call center at (15989).