Really easy to order food at one place rather than finding phone number for restaurants. Also gives chance to discover other places that one might know about. My only concern is that my Samsung galaxy was showing that this app can be used for phishing. No idea but will love to hear from the app creators.
Tried to place an order with burger king through talabat for a region in sharjah. They couldn't identify the location where I wanted the burger delivered inspite of the region being available in their system. Called up customer service and they were quite simply unhelpful and dismissive of the issue. Asked if there was an option to order through phone and they said it's only possible online. You might want to consider improving customer service and experience.
Ordered 2 Dominos pizzas at 8 PM. Waited for 2 hours for delivery and the customer care chat reps had no clue how to even contact the restaurant. Finally had to get the order cancelled at 10 PM and eat outside. Horrible experience!!
For four years I've been complaining that credit card transactions are getting rejected and their technical team said they would check but never bothered to revert. I've given up. The same card on carriage works fine.
The app works well. But I agree that all drivers should be able to find your address without calling. But hey - this is Jordan - land of the phone call. Can't rate the app down for antiquated delivery services from individual drivers.
Like the convenience of it. Don't like the fact that they contact you directly - often to send them a location pin. Talabat should have that saved automatically when you build your profile so that you don't have to send it yourself everytime, sometimes to the same place multiple times!
Minor bug fixes and performance improvements.