
Kathrin Riemer
No liking it too. I also have the problem, that I get logged out a lot & have to enter email address, then magic pin. It then doesn't default to my current employer, but suggesting my previous employer. I have to confirm my time in or out with a picture, which saves to my phone. Every week, I delete 10 selfies, if not more when clock in/out for breaks. In the last couple of days, when wanting to clock in, the app offers the clock out from the previous day, but I have clocked out the day before.
14 people found this review helpful
Employment Hero
June 27, 2023
Hi Kathrin, we're so sorry you're experiencing issues with our app. Our team would like to take a look at this for you and get it fixed, please contact them here and reference your review: https://help.swagapp.com/hc/en-au/requests/new.

Hannah McNamara
Need help. I've tried turning my notifications on and it's not working. I'm missing out on shifts because if I check the time/ notifications while my phone is locked, nothing comes up. I have to unlock my phone to then see the notification. This is stressful as I have to be on my phone unlocked a lot more when I should be receiving notifications. any help appreciated.
Employment Hero
December 18, 2025
Hi Hannah, thanks for flagging this. Could you please share these details through this form: https://workhelp.employmenthero.com/hc/en-au/requests/new ? We will get some eyes on this ASAP.

Alec Schultz
absolutely glitchy as hell, when logging in it will show the app for a second before showing the log in screen. when trying to navigate through the app you will have to click buttons multiple times for them to work. I don't have a choice if I can use this app or not but I would never it's so full of glitches.
Employment Hero
December 18, 2025
Hi Alec, thanks for your feedback. We're releasing an update that will make our buttons more responsive - please update to version 2.69.1 when it's available at the end of this week.