Keeps on saying side connector unplugged. It's plugged in!! I've unplugged/replugged/re- installed five times. Update 12/20/17 They sent a new cover and currently checking it. Will update review if and when it deserves it. Update 1/17/17 new cover and App is working great now. It is recording my sleep and bed/room temperature accurately now.
The server is consistently down. The first day I tried creating an account, the server was down all day. I couldn't create an account til late that night. The second day of use of my eight sleep mattress cover, the server has been down all morning. I get that this is new and that the app may be buggy or limited. I am OK with that but server issues should not be occurring. Edit: Thank you for replying to my comment. The error I am encountering is that when opening the app, I am unable to login. I get the message "Error with server, cannot login". Usually after several hours, I can open the app and login automatically.
Sleep Wish it was less strict on sleep duration start/stop. I have sleep issues and am on call (a lot). If I get up for more than a few minutes, it decides my sleep is over, even if I return and get a solid six hours... What did it think that was? A heavy pile of laundry? Needs tweaking. Good in general.
Pretty good...And improving Works and is getting better with updates. Eight - please continue to update and support your customers. This is a newer product and if your customers love the product but the ap is OK, you are losing a golden opportunity. Continue to react to feedback.
Does not do as advertised. My first unit was defective. Second one seems more accurate. Not adding the advertised and promised features well making pointless app updates. Would not recommend you buy until the deliver what was advertised.
Great start As a new product on the market that is still under development this product is outstanding it is good quality and it does exactly as you would expect it to do and that it is still a new product there are plenty of things left to do and improve on but so far so good.
- New bed warming timer control. Select from the preset times or enter your own and let the bed warm for that duration.
- Delete session. Scroll to the end of the session in the Last Night view and tap 'Delete session' to delete unwanted data.
- Data Processing incomplete. New message displayed to let you know that the session data is still processing.
- System status banner. New banner will alert you of any system-wide outages.
- Delete partner. Go to My Eight menu to delete a partner anytime.