Cindy Dennis
The app is okay, the service is not so great. I've ordered twice from them so far and find that both shipments were missing one item from the package, so they're obviously sending items that have been returned, but not checking to see if everything is there. It's not worth sending back and waiting again for delivery on the Items. One was missing a battery and another a charging cable. There's no option to keep the product and report the missing item, only to request return and refund.
672 people found this review helpful
Hello, thank you for reaching out. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you have any further questions, please don't hesitate to contact us through Temu.com or the Temu app's live chat. We are here to assist you in finding a resolution. Best wishes, Temu Team
Suzanne Dufort
I have been searching for a " one place shop for all" for a long time. A true trial in itself. Wheel chair bound. Won't waste my "finger breath". This site,is a relief, yet addictive. It takes at least 30.$ for one order. Some Instruc. Are very confusing,this causes more than one order at a time, adds up $$, takes a long time to arrive. my finger/s twitch, I get many duplicates. No immed. notice. Most items really good, Some NOT. For ME, return arrangem. Are long and difficult. Thks Suzanne.
260 people found this review helpful
Bernice Summerton
I love shopping at Temu, 98% of the items I've purchased have been well made and definitely worth the money. The games on the other hand, are very annoying. You have to keep sharing/ inviting people and ordering stuff to get rewards that are supposed to help you get free items. We don't all know hundreds of people to share/invite and can only do that do much before they get annoyed. They amount of $ I spend ordering so I can claim free stuff, I may as well just buy it .
328 people found this review helpful