MyAXA Egypt

AXA Egypt

About this app

With “MyAXA” application, you are one click away from your plans and all AXA services, the new application will provide you with the following features

Local Health Insurance:
• Digital Card: View a digital copy of your insurance card along with your beneficiaries.
• Tele-medicine: Have access to speak with doctors 24/7 through video and voice calls, where you can ask them about any symptoms, get medications prescribed and shared on your email
• Medication delivery: Order your medication with a click of a button and it will arrive to your door step, service powered by Yodawy.
• Network providers: Have access to more than 3000 medical providers.
• Service Requests: Request several services like Medical Approvals & Chronic Medications.
• Benefits: Preview your current policy benefits.

Global Health Insurance:
• Digital Card: View a digital copy of your insurance card along with your beneficiaries.
• Tele-medicine: Have access to speak with doctors 24/7 through video and voice calls, where you can ask them about any symptoms, get medications prescribed and shared on your email
• Medication delivery: Order your medication with a click of a button and it will arrive to your door step, service powered by Yodawy. (Available in Egypt only).
• Network providers: Have access to more than 3000 local medical providers along with the Global medical network.
• Service Requests: Request several services like Medical Approvals, Chronic Medications and Claims.
• Benefits: Preview your current policy benefits.

Car Insurance:
• Digital Card: View a digital copy of your car insurance cards.
• Motor quotation: Request a motor insurance quotation.
• Workshop Locations: Have access to all AXA’s auto service centers providers.
• Service Requests: Request several services like Claim Inquiry & Policy Inquiry.
• Benefits: Preview your current policy benefits.

Also, application is available for Non-AXA customers to discover all AXA products and services.

Ratings and reviews

Policy not added - and seemingly no way for the policy-holder to add it her or himself. (Phoned the hotline over a month ago, was told it'll be fixed asap.) In the 'Documents' section there's a message saying 'You haven’t uploaded any documents yet' - but there is no way to upload documents 😆 The app is like a high-school kid's app project that didn't work. Why not get an app-designer who can actually design working apps to do it?

One star just because we need to add a star. The app is dysfunctional; it limits the number of documents you can upload, then they reject the claim and ask for the documents (medical reports) that the app does not allow you to upload. Go figure! AXA built a claims system on a dysfunctional app; this is merely a scam that does not allow you to claim anything. & We have paid the insurance policy in full! real SCAM! Ah and they don't respond to calls. and the app works only on mobile phones!

the filtering system is botched, i cant find any provider i am looking for, the specialtity filter is not working, and the type of provider filter just gives out all kinds of specialties even though i specifically looked for one kind.

What’s new

- General bug fixes and performance improvements