4.2
46.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

‘RTA Dubai’ has been the award-winning app for the last 3 years. This app is RTA's flagship application for residents and users in Dubai. It includes more than 40 most frequently used services and features designed to support roads and public transport users.

2017 Awards
• Winner at the 'World Government Summit' for the Best Government Service via Mobile Phone worldwide in the 'Transport & Infrastructure Sector.'
2015 & 2016 Awards
• ‘RTA Dubai’ App was voted as the “Best App” in the Sheikh Hamdan Awards Program for Smart Government.
• ‘RTA Dubai’ App was voted as the “Best m-Government Award” within “Transportation & Infrastructure” category.

The app main services and features include as follows:

• The app supports the following languages: Arabic, English, Hindi & Russian.
• Supports wearable watch where user can begin their journey on the watch and then ‘handoff’ the service for payments.
• Registration for new users and login for those having an RTA account, along with the ability to discuss with RTA Agents via Live Chat features, report feedback or technical problem.
• Personalized dashboard, which provides users with a panoramic view of their profile along with links to important emergency numbers, government services and weather condition for safe driving.
• Parking services for guests and logged in users to pay for parking and remember their parked location as well as finding parking locations in Dubai.
• ‘Violations' inquiry and payment using the DSG payment gateway.
• nol balance inquiry, top up and view your past transactions as well as Trip history.
• Salik balance inquiry and top up using the recharge cards.
• Guest users can book a Taxi via the Taxi booking number, where logged in users can order a Taxi using the app booking service.
• Practice theory test, which familiarizes the drivers on the Dubai RTA Theory test.
• Find and navigate to RTA Customer Happiness Centers using maps.
• Points of interest featuring hundreds of locations across various categories.
• Important information regarding RTA services for People of Determination.
• Key information about RTA along with its directory of services, locations and FAQs.
• Green points calculator for guest users and user’s green points for logged in users, which translates into savings in time, carbon dioxide emissions and costs by utilizing public transportation.
• Madinati service where users can report any violations or defects in roads or transportation services from RTA.
• ‘Innovation Corner’ that features key articles and videos on innovation to read and share.
Updated on
Mar 16, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
4.2
46.8K reviews
Anas Masri
March 19, 2023
App functionality is very good but Google and Samsung Pay are major features that are missing for Android users and would be a game changer. UI could be also better as the provided functionality and how the app organizes user data is super useful.
3 people found this review helpful
Did you find this helpful?
Roads and Transport Authority
March 28, 2023
Thanks for your feedback, for further assistance regarding your observation, please contact us directly on the following email address: ask@rta.ae, and we will assist you further.
J 1
January 10, 2023
Parking auto renew disable disappears after some time. Calling call center have to navigate through a very poor bot which keeps repeating irrelevant info. Finally after getting to rep, had to log out and log in at the app to find the missing disable button. And cannot recharge salik on this RTA app. Need another app or website to do it. Overall poor integration and implementation
16 people found this review helpful
Did you find this helpful?
Roads and Transport Authority
January 13, 2023
Apologies for the inconvenience, kindly note that you can register your observation through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: ask@rta.ae
jerico “Dieco” bautista
December 30, 2022
Very well app! Due to the apps quick response, you will get a parking fine before you paid it. Regardless the netspeed. High5! Got fine bcoz the auto renewal didnt work. And you will lose all the transactions (as your evidence) when you change your number. Keep up!
6 people found this review helpful
Did you find this helpful?
Roads and Transport Authority
January 3, 2023
Thank you for sharing your feedback. For further assistance please contact us directly on the following email address: ask@rta.ae, and we will assist you further.

What's new

The latest update includes: 

- Bug fixes and general enhancements.

Loved the app? Rate us! Your feedback keeps the RTA Dubai engine running.

Have a question? Tap ‘Help Centre’ in the RTA Dubai app. We are happy to assist.