Peter Liepmann
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Creating an account has a common dumb programming error, REQUIRING email to be all lower case! AND when it rejects an email w a CAP, it just says "enter valid email". DUMB!! The app has two choices- "record" and"Start exam" which creates a recording + indication of where steth is. The audio is stored at EKO, and can be listened to w a link on the pdf of the exam. Thus big files don't need to be emailed.
Brian L
The Eko stethoscope is phenomenal and the app has significantly improved over the past year. It is very simple to take, view, and share recordings. The UI is well organized. Previously, the app struggled remaining connected in the background, but recent updates seemed to have fixed that. One minor problem I do have is that it is very difficult to scroll through a recording. It's very sensitive to any vertical movement when trying to scroll forward/backwards.
27 people found this review helpful
Curtis Walton
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Okay folks. Customer service came through. Check your font settings if you have a android device. I shrunk mine down a bit. And the rest of the setup instructions showed up. We need help with the app for Android, Samsung 9. And I have Phonak hearing aids. So the app for setup does really nothing. It shows a Bluetooth connection, but still states I need an application. No waveform screen that it switches to. The app has all permissions and I've cleared caches out etc.
4 people found this review helpful
Eko Health, Inc
June 21, 2021
Hi Curtis, we apologize for the problems you are having! We will reach out to you directly and resolve this for you. Please feel free to message us at support@ekohealth.com anytime you need assistance.