![](https://play-lh.googleusercontent.com/a/ACg8ocKatcKKvA1vTOQlxl0yexwz01VhrisqgGMWF63rKQ5u4WjBeg=s32-mo)
Russell Yohannan
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I rarely write app reviews (as in never) but as a new Madrid resident, I can confidently say this app one is the only bad thing I have to say about the city. It's horrible. Rarely works, constantly crashes, sometimes does not register you returning bikes. It's a nightmare. If I could give it zero stars I would.
13 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocIXqA7ftI5tYqoNcN_ROHARxw-TFJcDNd_qJQWGoaSBUJMQjbw=s32-mo)
Yatharth Surana
UNRELIABLE. Their servers are always down. 50% chance whether your bike will unlock or not. BUGGY. Difficult to search stations, not responsive, glitchy payments page, no support on how to pay fine/bills on the app.
4 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjULobYhC66mbU7FrO5bGLjQh5H-_5Jc4XUuyh1Mpd_pNabhFA_KXQ=s32)
Antonio
Horrible app. I've tried a million times to register but they won't send the code to my phone number. I tried with my partner's phone number since he's Spanish and I wondered if my American number was causing an issue. NOPE. They wouldn't even send the code to his number either. My tip to anyone in Madrid, find other methods of travel because this bike app is guaranteed not to work. Don't bother wasting your time like I did.
2 people found this review helpful