bicimad

EMT Madrid, S.A.

About this app

Choose a bike to get around Madrid!

Madrid's public electric bicycle system has more than 600 stations and 7,500 bicycles distributed throughout the 21 districts of the city. Furthermore, in 2023 it has completely renewed its technology: enjoy this excellent sustainable mobility option for traveling around Madrid. What will you use the app for:

- Register or log in to bicimad.
- Unlock a bicycle to be able to circulate.
- Pay directly with the associated payment method.
- Discover the availability of stations and bikes on the map.
- Mark your favorite stations.
- Report incidents easily and quickly
- Consult the history of your trips.
- Manage your user account.

All ready? Get on your bike and have a good trip!

Ratings and reviews

App bombs on non-Spain phone numbers. Called the support line and was told it's not for tourists. Went to the Tourism Bureau and was told it's for everyone but the app is buggy and sometimes does not text a confirmation number for days. Really a bummer as there aren't many other bike rental options where we were and I have difficulty walking and depend on bikes to get around.

Horrible app. I've tried a million times to register but they won't send the code to my phone number. I tried with my partner's phone number since he's Spanish and I wondered if my American number was causing an issue. NOPE. They wouldn't even send the code to his number either. My tip to anyone in Madrid, find other methods of travel because this bike app is guaranteed not to work. Don't bother wasting your time like I did.

I rarely write app reviews (as in never) but as a new Madrid resident, I can confidently say this app one is the only bad thing I have to say about the city. It's horrible. Rarely works, constantly crashes, sometimes does not register you returning bikes. It's a nightmare. If I could give it zero stars I would.