Occupancy Guard

Erbacci LTD

About this app

Occupancy Guard turns your Ring camera or video doorbell into an arrival ledger and anti-chargeback evidence engine for your short-term rental. It counts people at your entrance — it never identifies them.

For Airbnb, VRBO, Booking.com and direct hosts, Occupancy Guard watches arrivals during a booking and turns them into dated, watermarked photo evidence:

• Proof-of-stay — every authorized guest arrival becomes a certified snapshot, so you can defeat "services not rendered" chargebacks and "guest never stayed" claims.
• Over-occupancy alerts — booked for 2, but 4 people arrive? Get an instant alert with photo evidence.
• Out-of-window check-ins — an arrival with no active booking, or before check-in, is flagged in real time.
• Evidence Packet — one tap assembles arrivals, a timeline, "booked N / detected M", and integrity hashes into a dispute-ready packet for the Airbnb Resolution Center or a chargeback rebuttal.

Set your properties, enter your bookings, and let the Ring device you already own do the rest. Privacy-first by design: the system counts heads, never runs facial recognition, and stores only what you need as evidence.

Subscription: Occupancy Guard is a paid app, activated and billed through the Ring Appstore with your Ring account — manage or cancel it any time in Ring My Apps. It covers over-occupancy, out-of-window and early check-in alerts, proof-of-stay arrival records, Evidence Packet export, and 90-day retention of recorded arrivals.

Requires a linked Ring account and a Ring camera or video doorbell covering the entrance. US only.

What’s new

Notification control now covers both email and push: choose only what needs attention (the default), every arrival, or nothing at all. Previously the setting only filtered email and your phone buzzed for every arrival.

Fixes:
- Opening Properties no longer signs you out when your Ring account isn't linked yet.
- Requests no longer hang indefinitely on an unresponsive network.