Esurance Mobile

3.9
14.9K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Learn more
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About this app

Esurance Mobile is now better than ever!

Updated with a sleeker, more intuitive design, our insurance app received an overhaul worthy of the fast-paced, modern world you’re living in.

In additional to the new look, you’ll also enjoy:

• Simplified, user-friendly navigation
• New, helpful policy info pages
• Roadside & accident help in just a few taps
• Easy access to your insurance ID card
• A simple way to customize notifications
• Log in using Fingerprint Scan


And as always, Esurance Mobile helps you:

Take care of business

- Log into your policy
- Check your coverages
- Add a new car or edit an existing one*
- File a new claim — or save accident info, including photos, for later
- Submit damage photos for an appraisal
- Pay your bill
- Update your contact info
- Change your policy payment date
- Update your payment method

Manage repairs

- See and send photos of your repairs
- Contact your dedicated claims rep directly
- Find out when your car will be ready

Access key info

- View and save your ID card — plus use it as digital proof of insurance if it’s allowed in your state
- Find preferred repair shops near you

Get roadside assistance

- Pick your service (from lockout to tow to gas) and find service providers near you in a few taps — no phone call required
- Get real-time updates and track your rescue on a map

Find useful stuff

- Track down everything from nearby gas stations to the best local cupcakes. All without leaving the app.

If easy is your jam, download Esurance Mobile today.

Feedback, questions, or app ideas? Shoot us an email at mobilesupport@esurance.com.

* Not yet available in all states.
Updated on
Jan 22, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.0
14.8K reviews
CC F
May 10, 2026
settings menu never opens. I can't set up the fingerprint. it's been this way for months if not years. I click to enable fingerprint and use my password to log in, which it does, but it never enables. I click settings and it just spins forever and locks up the app so you have to close it and log back in. If you don't care about fingerprint or the settings, it's okay.
1 person found this review helpful
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Esurance
May 10, 2026
Hi, sorry about that. Please make sure you’ve installed the most recent Allstate mobile app update and are using the latest version of your phone’s operating system.
Steven Morel
March 5, 2026
Terrible experience with e-insurance roadside assistance. Last night my car wouldn’t start and the app kept giving me an error when I tried to request help. The app told me to call a number, but when I called, the automated system told me to go back and use the app. I was stuck in a loop with no way to actually get help. What’s the point of paying for roadside assistance if it doesn’t work when you need it most? After this experience, I will definitely be switching insurance companies.
1 person found this review helpful
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Esurance
March 5, 2026
Hi, we apologize for the inconvenience you experienced. Please email us at Communitycare@allstate.com we can help address this concern.
A Google user
January 26, 2019
I'm currently a single mother w/2 boys trying to juggle a full time job, school, & kids. My life is constantly "on the go" which makes it impossible for me to do simple things like... going to the Ins.Office & pay a bill. This App is accurate, fast, easy to use, convenient, & my best friend! Also, when I used it to seach for Cust. Support, I found plenty of info. If I left a msg. they reached back out to me quickly! They are proffesional, knowledgable, & very helpful! I give it thumbs up! 👍👍👍
5 people found this review helpful
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What’s new

The team knocked off some bugs and made some experience improvements, helping to make your (insurance) lives easier.

Because we value your feedback, please continue to let us know what you think at customerservice@esurance.com
Content rating
Everyone
Learn more

App support

Phone number
+18003787262
About the developer
Esurance Insurance Services, Inc.
esurancemobileappsupport@allstate.com
650 Davis St San Francisco, CA 94111 United States
+1 415-471-5397

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