This app works fairly well, however there seems to be issues with it connecting to my healthcare provider. It connected fine when I first set it up, but then when I went back into it, it reported an issue connecting. I try reconnecting and it shows a confirmation form from my healhcare provider that I click ok on, and then end up on a blank screen, but get a notification from my healthcare provider app that a connection has been established, as well as an email, but when I go back to this app, it continues to report that there's a connection issue.
36 people found this review helpful
June 30, 2020
Please send your inquiry to email@example.com. Thank you!
I use the Symptom Shark portion of this app and I love it so much! As someone with a chronic illness, this makes tracking my symptoms and treatments so easy. The app is fully customizable, so you can add/remove symptoms and treatments at any time. The data helps me detect flare-ups sooner and provides a simple way to show my doctor exactly how I've been feeling between visits. Before using this app, I'd often forget to mention issues I'd had a few weeks earlier.
11 people found this review helpful
March 30, 2023
Thank you so much for your 5-star review! We are pleased that you are finding the app helpful. If there is anything we can do for you, just let us know at firstname.lastname@example.org!
It would be amazing if the app functioned properly and the "support" email got you anywhere. I have earned 2 gift cards and the actual gift code will not show up for either. I have emailed the "support team" multiple times (with screen shots) over the past week or so and still no resolution or anything.
3 people found this review helpful
October 26, 2023
Please reach out to us at email@example.com so that we can assist you with contacting with the team managing the study you are enrolled in so that they can resolve the issue you are experiencing.