
Boris Jelic
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Very bad app and very bad product. It constantly has a connection issue, it is more offline than online. When you need it the most it does not work. And then suddenly it start working again after a few days. UPDATE The internet is perfectly ok. Everything else works fine. There is no chance that there is no internet at all for three days and every 5-6 days the same again. The app and the device are a piece of s*it.
5 people found this review helpful
Bonjour,
La situation que vous décrivez pourrait provenir d'un paramétrage mal adapté de votre box internet. Afin de vous en assurer, nous vous invitons à vous rapprocher de votre fournisseur d’accès internet.
Cordialement,

Ste We
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Worst experience I ever had with an app and device combination. Works maybe 1/10 times. When it works the connection to the camera is heavily delayed. The device is next to the router so not a network issue. A speedtest shows the upload is 10mbits. In response to the answer, please read that we have enough upload. We have 120/10 mbits. 120 download and 10 upload. That should be enough?
5 people found this review helpful
Bonjour,
Comme indiqué précédement ce n'est pas le download qu'il faut mesurer mais l'upload. Nous vous invitons à prendre contact avec notre assistance technique au 00 800 1597 5321 pour plus de renseignements.
Cordialement.

M Jeziorek
As of a few weeks ago, the app is not working on any of my (android mobile) devices. It will not allow me to login, and keeps telling me 'operation fail.' I have reinstalled the app and restarted my devices, and I keep receiving the same error.
Bonjour,
Afin d'obtenir de l'aide aux réglages, nous vous invitons à prendre contact avec l'assistance technique au 00 800 1597 5321.
Cordialement