Philips WelcomeEye

2.2
1.04K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Stay always connected to your home thanks to the Philips WelcomeEye application.
Whether out of Home, or indoor unit out of your reach, keep connected to your visitors from anywhere in the wolrd ! Our Wifi Video Door Phone connects to your Internet box and forwards any call, within seconds, with high quality transmission.
Updated on
Oct 28, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
1.01K reviews
Boris Jelic
September 7, 2022
Very bad app and very bad product. It constantly has a connection issue, it is more offline than online. When you need it the most it does not work. And then suddenly it start working again after a few days. UPDATE The internet is perfectly ok. Everything else works fine. There is no chance that there is no internet at all for three days and every 5-6 days the same again. The app and the device are a piece of s*it.
5 people found this review helpful
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Extel
September 6, 2022
Bonjour, La situation que vous décrivez pourrait provenir d'un paramétrage mal adapté de votre box internet. Afin de vous en assurer, nous vous invitons à vous rapprocher de votre fournisseur d’accès internet. Cordialement,
Ste We
October 3, 2022
Worst experience I ever had with an app and device combination. Works maybe 1/10 times. When it works the connection to the camera is heavily delayed. The device is next to the router so not a network issue. A speedtest shows the upload is 10mbits. In response to the answer, please read that we have enough upload. We have 120/10 mbits. 120 download and 10 upload. That should be enough?
5 people found this review helpful
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Extel
October 3, 2022
Bonjour, Comme indiqué précédement ce n'est pas le download qu'il faut mesurer mais l'upload. Nous vous invitons à prendre contact avec notre assistance technique au 00 800 1597 5321 pour plus de renseignements. Cordialement.
M Jeziorek
December 27, 2024
As of a few weeks ago, the app is not working on any of my (android mobile) devices. It will not allow me to login, and keeps telling me 'operation fail.' I have reinstalled the app and restarted my devices, and I keep receiving the same error.
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Extel
January 31, 2025
Bonjour, Afin d'obtenir de l'aide aux réglages, nous vous invitons à prendre contact avec l'assistance technique au 00 800 1597 5321. Cordialement

What’s new

Bugfix for Android 16

App support

Phone number
+33892701369
About the developer
AVIDSEN
hotline@avidsen.com
QUARTIER DES 2 LIONS 19 AVENUE MARCEL DASSAULT 37200 TOURS France
+33 2 47 34 30 69

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