
Pramod Limbu
What the hell, man? Why should we change our login and transaction passwords from time to time? It’s really frustrating. Also, there are restrictions that the password can’t be the previous passwords. Are we supposed to remember and note the password every time we try to log in? Make your system secure instead of forcing us to change our password every time. It takes too long to adjust, and it’s a financial app — we want it to be quick and easy. Really disappointed with the app.
12 people found this review helpful

Puran Deuba
Very poor vKYC service experience from NIC ASIA Bank. I am currently outside Nepal and trying to update my email through scheduled Video KYC. I joined the call within the assigned time multiple times, waited through the countdown repeatedly, but no agent connected. The system keeps showing “All our agents are busy” and then automatically ends the session. improve customer service 😡 so I give 1 star
13 people found this review helpful

Chintu kumar Singh
Banking apps are not very reliable because sometimes mobile banking stops working. If you buy something at a store and want to make a digital payment, you often face errors. NIC Asia also does not provide interest on your account, even if it is a savings account.
6 people found this review helpful