
Ahmad Alsaber
Unfortunately, as JIB is the only actual Islamic bank in Jordan, it has one of the most disappointing banking apps. The app takes a long time to load and switch between screens, and it occasionally fails to open altogether. It feels outdated, especially compared to other banking apps. Even a simple money transfer requires going through several unnecessary steps. All of these issues occur while using a flagship phone.
6 people found this review helpful

hatem altalafha
If there were a rating below zero, this app would absolutely deserve it. It is unbelievable that a bank of this size and reputation has an app this bad. The user experience is extremely poor, the app is slow and unreliable, and even basic banking services are frustrating to use. In 2026, a banking app is not an optional service — it is the bank’s main digital interface with its customers. This app needs a complete rebuild, not just minor updates. Extremely disappointing.
1 person found this review helpful

Muhammad
A very poor app; every time I log in, it asks me to re-enter my information—account number and national ID number—and to take photos of my ID and myself, (even though I already have an account). I hope you resolve the issue as soon as possible so that we can benefit from the app's services.
2 people found this review helpful