
tyler stilwell
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The app doesn't show the correct information for my program app wise all it's good for is to see what's in your account and what is being settled it doesn't show accurate payment structures for me. The program. on the other hand is good I've been in this for close to 2 years I'm almost debt free it's a good way to get your debt handled without thinking about it and figuring it all out yourself the fees for the settlements are fine since they are doing all the work I recommend this company.
39 people found this review helpful
Freedom Debt Relief LLC
March 7, 2025
Hi Tyler! Thank you so much for the feedback! If your able to email us at fdrmobileappsupport@freedomdebtrelief.com with more information as to what info isn't matching, that may help us improve the overall experience of our app and its uses. Keep up the great work, you are almost there!!!!!

Timothy O'Neil
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Don't trust their sales reps or the estimates they give you. The sales reps will tell you that they "guarantee" a settlement of 50% of your debt and possibly an even better settlement offer than that. It is a lie. If you call customer service about this bait and switch, they will be SO apologetic and say, "oh, we're sorry, but we CAN'T actually guarantee that settlement rate. SO sorry, can't do anything!" They are very polite, but unable to truly do much for you at all.
Freedom Debt Relief LLC
February 23, 2026
Hello Timothy,
We sincerely regret that your experience did not meet your expectations. Please be assured that we are conducting a thorough review of this matter. If you would like to discuss your concerns further, please contact our Customer Service department at 800-655-6303.

Abel Serna
worst app ever. Every time I log in I have to get a security code which is such a hassle. Calling from the phone number on file should be sufficient. Also thumb print log in doesn't work. Very very very bad customer service.
1 person found this review helpful
Freedom Debt Relief LLC
January 5, 2026
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at fdrmobileappsupport@freedomdebtrelief.com with your member information. Thank you for the feedback!